We have just come back from a 3 day break in Stratford upon Avon, staying at this hotel. from booking on line, to the service we received from all the staff, it was friendly, helpful and courteous
all the way. We were really made to feel welcome and valued by them all, which was lovely.
We had one meal in the restaurant, which I enjoyed, but my husband felt his meal was lacking in sufficient vegetables. The breakfast buffet was very good, though. Our room was clean and well presented, although it did lack a radio, which was a shame, as we like to listen to the radio in the morning. I did think it would have been nice to have some herbal tea bags provided in our room, as I only drink herbal tea. The staff were very good, however, in providing them for me when I asked for some, as they were when we asked to have a sheet bought to the room, as it was too hot to sleep under a duvet. All in all it was a very pleasant experience.
Our room overlooked the grounds, which were quiet, but not particularly scenic. A room to the front...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
3 September 2012
Dear julie V
Report response as inappropriate
Thank you for your kind comments on the team throughout your leisure break. I am delighted that they were able to look after you in the manner described. Do let me know when you are staying next and we can update your "profile" ( Hotel jargon for your record of previous stays) and we can add herbal tea to it to ensure that they are in your bedroom for all future stays with Q Hotels.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC