There are problems with this hotel and they could be sorted.
The first is that no one seems to be going round and checking on faulty fixtures and fittings. Here are some example. There was a large pot go paint left in a living room. Many curtains in the conservatory were not properly hung and the outside woodwork needs replacing because it has rotted through. They seem to have been updating some rooms and our bathroom was the most recent, but it has not been snagged - if you take a shower water squirts from the tap fitting, aluminium strips have not been smoothed at the edges, grouting around the bat and sink already has large holes, it is very difficult to flush the WC (also the flushing surround falls off), and the ceiling paint is already flaking into the bath (all this was ironic because we came back from a day out to find contractors in our bathroom being told by the management that ours was apparently a model for future bathrooms). We did inform the person at the desk about the problems but nobody followed up.
The menu is very limited without a vegetarian option. The chef was willing to help once this was pointed out, but he joking berated my wife for being a vegetarian. We came down to breakfast on our second morning and there was no hot food - it was fifteen minutes into breakfast...There are problems with this hotel and they could be sorted.
The first is that no one seems to be going round and checking on faulty fixtures and fittings. Here are some example. There was a large pot go paint left in a living room. Many curtains in the conservatory were not properly hung and the outside woodwork needs replacing because it has rotted through. They seem to have been updating some rooms and our bathroom was the most recent, but it has not been snagged - if you take a shower water squirts from the tap fitting, aluminium strips have not been smoothed at the edges, grouting around the bat and sink already has large holes, it is very difficult to flush the WC (also the flushing surround falls off), and the ceiling paint is already flaking into the bath (all this was ironic because we came back from a day out to find contractors in our bathroom being told by the management that ours was apparently a model for future bathrooms). We did inform the person at the desk about the problems but nobody followed up.
The menu is very limited without a vegetarian option. The chef was willing to help once this was pointed out, but he joking berated my wife for being a vegetarian. We came down to breakfast on our second morning and there was no hot food - it was fifteen minutes into breakfast time but the chef "hadn't turned up". Some hot breakfasts were hurriedly prepared by the support staff.
All that being said the receptionists and waiting staff were excellent. They really did want to help.More
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