Our daughter held her wedding reception here at the end of May and from the moment we arrived at the hotel, the staff were helpful, polite and accommodating. Nothing was too much trouble and we were very well looked after. For the star rating of the hotel, we did not have too high expectations of the rooms, but were impressed by the modernisation and cleanliness of them. Not all rooms have been refurbished I understand, but 104 was ground floor close to the amenities and very quiet considering it overlooked the carpark. Our only "niggles" with this room were that the chair at the desk/dressing table was not fit for purpose and would not slide under the table so was actually quite dangerous when getting out of bed during the night. We moved it out completely and put it under the window. Please replace this with a dressing table stool or smaller chair ! before someone injures themselves. Also the bath is very small and you cannot stretch out or relax in it, but I guess the hotel have done their best with the space they had - it would have been better to have moved the door and used the wasted space in the rooms small hallway - but that would have lost the interconnecting door to 103 so I guess it depends on yield of this room configuration. All that said, we found the room and our daughter's/granddaughter's...Our daughter held her wedding reception here at the end of May and from the moment we arrived at the hotel, the staff were helpful, polite and accommodating. Nothing was too much trouble and we were very well looked after. For the star rating of the hotel, we did not have too high expectations of the rooms, but were impressed by the modernisation and cleanliness of them. Not all rooms have been refurbished I understand, but 104 was ground floor close to the amenities and very quiet considering it overlooked the carpark. Our only "niggles" with this room were that the chair at the desk/dressing table was not fit for purpose and would not slide under the table so was actually quite dangerous when getting out of bed during the night. We moved it out completely and put it under the window. Please replace this with a dressing table stool or smaller chair ! before someone injures themselves. Also the bath is very small and you cannot stretch out or relax in it, but I guess the hotel have done their best with the space they had - it would have been better to have moved the door and used the wasted space in the rooms small hallway - but that would have lost the interconnecting door to 103 so I guess it depends on yield of this room configuration. All that said, we found the room and our daughter's/granddaughter's room/s to be very well appointed and comfortable. Dinner in the restaurant on our first evening was tasty, hot and good portions, though we felt a little expensive for steak & chips when the pub down the road serves it for a fraction of the price. The small gym and small pool were again well maintained and our granddaughter enjoyed a splash around when we had it to ourselves (though I understand they do have a small outside membership scheme). The wedding was well catered and again staff were attentive to all our needs. Breakfast the next day was adequate with the usual cereals, toast and hot buffet items. All served with a smile from lovely friendly staff. We would have no hesitation in staying here again or to recommending to friends and family.More
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