I have read many mixed reviews on here about this place, so thought id share my recent experience.
I went to a wedding here over Christmas and stayed over in a room.
As others have said, this is a charming hotel, very olde worldy, with oak everywhere. Massive foyer with oak paneling, huge old oak staircase with antiques everywhere. Our room was just up the stairs in the old building. It looked like it had recently been refurbished, with new carpet, wall paper and paint. The bed was huge and comfortable. Had a flat screen samsung lcd telly - 32inch sort of size. The bathroom was huge, bath with shower above it. Water was hot. Windows had no double glassing and were the original ones. Room had a radiator which was nice and warm. Couple of chairs, a desk and a very creaky wardrobe which looked like it was about to fall down.
All in all I was quite impressed with the room. It was a good size and in good condition. In fact all the bridesmaids and even the bride for the wedding we were attending used our room to get ready. At one point there were about 15 people in the room incl. the photographer and there were still plenty of room to take nice photographs.
The old building does have a 70`s or 60`s styled extension on the side of it like a lot of such hotels do. Personally I thought it looked okay, it was white and looked fairly trendy compared to a lot of crappy concrete extensions you see typically.
The venue was ideal size for a wedding, we made use of the London Restaurant which was converted into the breakfast room, the room on the RH side of the foyer which is the licensed ceramony room and a room out back in what looks like a converted barn or something for the evening reception.
The bars are very small and the bar staff did appear to be a mixture of inexperienced trainees and more experienced. One girl in particular didnt seem to know the difference between Stella and Becks and insisted on pouring me a Becks each time, although charging me the Stella price. Speaking of which the prices were not cheap but I guess were typical of this sort of venue. £3.50->£4 per drink was about typical. There was however an off-license over the road and so I noticed a few people purchased a bottle of some spirit or another from there to help supplement the hotels prices.
The area itself is apparently a very dodgy area, or so I was informed by several local Coventry people, so I wouldnt suggest wandering about. As it was, when we were outside having a cigarette we were hassled by a local begger asking for money.
The Hotel grounds themselves are nice, and the carpark out front was private and safe. My expensive car was un-harmed much to my relief.
Staff themselves were very friendly and helpful and coped very well with the wedding - rushing around after everyone. Food was served very promptly and was very tasty. I helped with a lot of the setup myself and found staff again were friendly during this fairly busy process before the main event.
The wedding had about 60 guests during the day and more in the evening. During the day the wedding litterally seemed to take over the hotel, so if you were not part of the wedding I would have found it a bit uncomfortable and noisey. However, in the evening, the reception was in the back room, well out of the way. The only times I came back to the foyer I did not find any wedding guests there, so for normal guests it would have been fine. As with any venue which has weddings noise can be an issue if you are the sort of person who likes to be in bed at 10pm, so I would definately check whether there is a wedding on here the night you stay if you are concerned. As I was part of the wedding party, I had more than several drinks and had no problem sleeping like a baby, even when I left the reception party early.
All in all, a lovely building with lots of character, ideal for weddings and business stays. Room rates seemed reasonable.
Rooms in old quarter are lovely so ensure you get one of them.
Breakfast was very expensive for what you got. Full English was quite small and I think it was something like £16 each for it. Skip this and find a cafe somewhere else.
Noisy if a wedding. Quite a distance out of town if you wanted to do shopping etc. Area is a bit dodgy, so try and park in carpark in front of main entrance rather than around the back.
As to stay in the old building rather than the 70`s extension if you want a nicer room, but remember...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC