This is the worst Hilton Hotel I have ever stayed in. We were unfortunate enough to stay the same night as a wedding reception was happening - and our room was directly above the toilet facilities next to the function room. The music was so loud (and I'm not an old woman, but I do need my sleep!) I felt I had a DJ in my bedroom spinning his sounds. The door in the Gents toilets directly below my room was faulty and every time someone used the toilet the door slammed very loudly. I complained to Reception 4 times from 10 p.m. to 2 a.m. and nothing was done about it! In the end I got up and investigated myself. We had booked a non-smoking room, but were allocated a smoking room and it stank. The rooms have no air con and as the majority of them overlook the car park, you can't sleep with the window open as it's too noisy. All in all I WOULD NOT RECOMMEND THIS HOTEL. There are nicer places in Arundel itself to stay - DO NOT STAY AT THE HILTON you will be very disappointed! I have stayed in lots of Hilton Hotels in the past, but never one as bad as this one!

We stayed here for a weekend and attended a wedding reception held at the hotel. First impression was not too bad, however once we went upstairs to find our rooms it got worse. The floors are sloping and bumpy in certain areas and the corridors look grubby and dated. The carpets are in need of a good clean. Yes, the property is old but that is no excuse.

Our double room was ok, again decor a bit dated but generally clean, plus point was the modern clean bathroom. Unfortunately overlooking the delivery area and back of the kitchen so a lot of banging and crashing going on at times. We all found our rooms very stuffy, even with the window open and the portable fan at full blast. Glad it wasn't the height of summer.

The public areas lacked any atmosphere and staff appeared to be on a go slow. The bar is horrendously overpriced at £7.45 for a glass of wine and other drinks on a par with that. We were unfortunately a captive audience so couldn't do much about it!

Tried and failed to get room service on two occasions. No reply after ringing for several minutes, and also no reply from reception. Gave up in disgust and went to the bar to order food and walk back to our room with it! Nobody at reception to complain to.

The standard of food is probably the only thing that saved this hotel from getting a rock bottom rating. Breakfast was fresh and hot on both occasions and the meal we had for the wedding was great.

Would not recommend this hotel and would not return again through choice. On reading a previous review stating it has improved after a refurbishment, I dread to think what it was like before. Have stayed at several Hilton's and this place does not warrant the title.

We booked a stay for one night to have a wee break and the HIlton chain has been okay for our needs. However we anticipated that this hotel would be slightly nicer due to its location and size -alas not to be.

The room was okay - nothing special but adequate and clean.
The biggest disappointment was the pool and spa areas - very, very dirty - looked like they hadn't been cleaned in a very long while (glad I wore flip flops!)

The staff were okay but again it was a bit of I'm just here to fill space type of thing. Wasn't really relaxed at the end of it - especially for the price. The castle was great however - wish we stayed there!

Stayed here with a family group the weekend of 20th - 22nd April. It was booked by a member of the group through the Saga magazine at a cost of around £67 per room per night and included Full English breakfast plus dinner on the first night.

It's a nice traditional type of hotel converted from an old school within beautiful surroundings, it has lovely gardens and an 18 hole golf course (if that's your thing) & a putting green area, indoor and outdoor pools (the latter not open during our stay) plus a gym etc. etc. Our stay was during a particularly fine spell of weather with the temp in the mid 20s and it was very pleasant just sitting on the patio with a beer or two but beware the mystery holes here. There are holes in some of the slabs where things must have stood at some time (maybe umbrellas) and one of our party almost lost a chair leg down one - you have been warned.

The public areas are pleasantly decorated & furnished as are the rooms, with the bathrooms being particularly well appointed. Our room was on the ground floor along some long corridors that incorporated some steep wooden ramps and I would not recommend the rooms in this area for people with mobility issues. The only problem we had with the actual room was that the central heating didn't seem to stretch to our area which made it chilly in the evenings.

The service in the restaurant sometimes left a lot to be desired with long waits between courses and for tea in the mornings. If you wish to eat or drink outside of the hotel then there is a restaurant close to the hotel entrance or you have to drive as there is nowhere else within walking distance.

All in All - a very pleasant stay in glorious surroundings at a respectable price.