My husband and I arrived at the hotel at 2:45. The receptionist advised that only smoking rooms were available and asked whether we would like to take one of these or wait for a no-smoking room. We had booked a no-smoking room but there was no record of this. Since we had to dash off to go to a wedding the staff suggested we shower and change at the leisure facilities.

We asked what time check-in was and were told 'from two o'clock' - when I reminded them it was well past two the receptionist then argued that this actually meant that you might be able to get a room after two o'clock. Silly me. No apology for the delay at all.

We stuck to our guns and a king room became available. The room was pleasant and clean but smaller than I would expect; the bathroom in particular was tiny, though with a decent shower and Molton Brown products. The bed was large but very soft.

Breakfast was very busy on a Sunday morning but the maitre d' had it all under control and was charming. Although we had to wait a few minutes for a table this wasn't a problem. Breakfast was a buffet. We had to grab a waiter's attention to have any chance of a cup of coffee and staff were struggling to keep the buffet replenished. Buffet only meant that the scrambled eggs were watery and there were no poached eggs left.

For £150 for a night I found the overall experience disappointing.

We stayed in the "Character" rooms for three nights (Thurs-Sunday) for my Mum's birthday and we had a fantastic stay! The rooms were spacious and clean with everything you could want - exceptionally comfortable beds, wireless broadband, Molton Brown products, mini-bar, bathrobes, lockable safe in room etc. The staff were friendly and welcoming and the facilities were good. Breakfast consists of a self service hot and cold buffet which was delicious.

If I had one point to raise it was that we found the restaurant in the hotel was not as good as the restaurant we booked into on the second night - Crouchers -
ht[--] which I would highly recommend
On Saturday night there were two wedding receptions being held at the hotel, but these were well staffed and organised and they did not interfere with the enjoyment of other residents. I would definately recommend this hotel to couples or families wanting a quiet weekend away in the country.

I have just come back from a fab weekend at this hotel.
Its no longer a Marriott and I couldn't fault it. (Except for lack of air conditioning in rooms - to be installed next year) the staff were very friendly and professional, the spa is out of this world and complimentary when you stay. Food in the bar excellent.
Advise - Don't move the stuff in the mini bar - we did and got charged a fortune, as it is touch sensitive - However this caused much amusement to the check out staff when I explained the massive addition to our bill, and was told that I was not the first and by no means will I be the last. They deleted the items without question.

Wonderful!! thank you.

I stood there for one night and would not recommend this hotel.

The staff in the hotel was not at all what you would expect in this category. Check in was slow, procedures not transparent and information about facilities not very helpful or wrong.

The rooms and facilities there are wonderful, but unfortunately I could not enjoy it.