We have just returned from a one night stay at Quebecs for a city shopping/sightseeing break. The hotel reception area is currently decorated for Christmas with a huge tree and a lovely pine aroma. This gives a lovely festive atmosphere, just perfect for getting into the Christmas shopping spirit! The staff were extremely polite and helpful- check in was a breeze. We were delighted to discover we were to be upgraded for our stay, the room was spacious and the bed was very comfortable, with fabulous pillows and duvet. The bathroom was incredibly spacious with an excellent power shower. The breakfast was great- the continental selection had a lovely choice of fresh fruit and pastries- just perfect for gaining those essential calories to hit the shopping malls! All in all a good value, very enjoyable stay!

Very central hotel. Excellent staff. Lots of good friendly touches including the residents honesty bar. Good breakfast. Makes a change from the chain hotels.

My husband and I stayed here for 3 nights, after the long, long journey from Tasmania. We were able to walk to the hotel from the railway station, and received a warm welcome. The reception desk at the foot of the grand staircase, underneath stunning stained glass windows, makes you feel that you are staying in a grand private home. We especially liked the lounge area, that becomes a help yourself bar each evening, with nice nibbles, and an honesty book to record drinks with your room number.
The room was quiet and the linen and towels very good quality.
The room was too hot for us, but the staff helped us to turn the heating down and we were able to open a window. The lighting could be improved, as it is a bit dim for reading.

iv stayed in several hotels in leeds over the yrs and this is the worst.we booked the basic room havin seen pics on here and really liked it,how wrong we were..our room,502,was on the top floor,roof space,it was nothing like the photos,tiny,stuffy,heat unbelievable,the noise level was incredible throughout the night and i normally sleep through anything!! the pillows and bed were very poor as well.in general the carpets throughout the hotel were dirty and in need of cleaning,i could go on but i think you get the picture.on checking out we were asked if we enjoyed our stay,my wife very politely said yes,i would still be there now if i had started but couldnt wait to leave..in short i wouldnt stay here again and i do hope the management contact me over this review but i wont hold my breath...incidently the couple we were with complained about there room and were moved,i shouldnt have to complain because it should right from the start..