I have just returned from an overnight stay at the White Hart Hotel and have to say I was quite relieved to find it was much better than previous reviews indicated. However, I should point out that the hotel is very old and in places showing its age, also there were no lifts to the bedrooms, but staff was on hand to carry bags, if necessary. Rooms at the front of the hotel would appear to be the older rooms and the noise from busy traffic outside would probably not make for a good night's sleep. The first floor rooms, I gather, are now in need of some refurbishment. I had a room on the second floor, which I believe had been refurbished approximately 4 years ago and which overlooked the Courtyard at the rear of the property, nice and quiet. The room, a 'Feature Double', was light in decor, with two windows and had all the amenities I required such as hairdryer, bathroom toiletries, bath robe and slippers, trouser press, iron/ironing board, luggage rack, ample wardrobe space/hangers/safe and a full length mirror. There was a small circular table, with complimentary bottles of water, three small armchairs, desk (internet access 5GBP per hour), TV, mini bar, coffee/tea making facilities, a small trolley-table and ample lighting. The bedroom was clean and well maintained, apart from one of the windows, which did not close properly, but they are the old sash type wooden framed windows that really could do with modernising. - The bed was quite comfortable, with two pillows, sheets/blankets (would really have preferred a duvet) and an ottoman at the base of the bed. - Compact, is the word that comes to mind when describing the bathroom, which had the usual toilet, hand basin (with marble shelf and mirror above), bath with fixed shower head and an extra hand held shower, together with a heated towel rail, all in same vicinity and a steep step down into the bathroom from the bedroom area. - The hotel had a friendly atmosphere, with all types of people coming and going and calling in for afternoon tea. The lounge area is spacious with an open fire; there is also a large bar area and restaurant. I had quite a nice meal in the restaurant and the buffet breakfast was nicely displayed with ample choice and the full English breakfast freshly cooked. All the staff was pleasant and very helpful. My advice is, do your homework and choose your room carefully and YES I would stay at this hotel again.

The hotel is well positioned in the centre of Salisbury, with a good car park at the rear. The hotel is however expensive and service is slow, especially at breakfast. My colleagues and I all found our rooms either small or in need of tidying up. My room was also noisy with a large extract duct directly outside. I stayed here for work, but if I had been spending my own money, I would be not be very pleased. This is not a bad hotel, just one that charges high prices. We were booked in for dinner bed & breakfast at £103 night, for which I would have expected better.

My Fiance and I have recently returned from a two night stay at the White Hart Hotel. We had booked a superior room through the Macdonald's central reservations and were advised this would be a four poster bed (as shown on their website). However, when we arrived we were given our room key and headed up stairs - my heart sank when I saw the room. We had been given a superior room, but it was a taster four poster, and the room was TINY, even the sink in the bathroom was the same kind of size you would expect to see in downstairs loo in a house - not a hotel! After a little while I went down to the reception to ask if this room was a superior room. I was advised that it was and was asked what the problem was. I told the receptionist that when I had booked through central reservations I had asked what the difference was between a standard room and a superior room to which I was informed that the superior rooms were much larger than the standard rooms - if this was the case I hate to think how small the standard rooms were! I also advised the receptionist that we had reservered a four poster. They apologised for the mix up and allocated us an alternative room. I have to say this was a vast improvement and was much larger - it even had it's own balcony. Apart from the size of the room the only grumble I have is that it was too hot, I love the heat but this was too much even for my liking.

It also states on the hotel website that it has sat TV & hairdryer - our room did not have a hairdryer and the only additional chanel we had on the TV was ITV 2.

Over all it was in a great location, and yes it was a little noisy, but it's a city centre hotel. If you can get a reduced price for this hotel, go for it. If you're paying full price you may get the feeling you're being over charged for small rooms and just paying for the Macdonald Hotel brand name - shame...

Shower pressure poor, TV reception impossible, decor old. Staff friendly and efficient. Not worth the money