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Macdonald Berystede Hotel & Spa: Traveller Reviews

TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 38 Reviews
5.0 of 5 stars
10
4.0 of 5 stars
10
3.0 of 5 stars
7
2.0 of 5 stars
6
1.0 of 5 stars
5
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#3 of 7 hotels in Ascot
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  • Hotel class: 3 of 5
  • Rooms: 125
  • Address: Sunninghill Ascot SL5 9JH England
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Fashioned in the style of a French chateau, this distinctive hotel is supremely comfortable and offers a host of facilities. Set within landscaped... This description is based on information provided by the hotel.
Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant No Room Service Swimming Pool
Check Rates: £159 Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Macdonald Berystede Hotel & Spa

( 6-10 of 38 )
“Weakend away totally spoiled”

Macdonald Berystede Hotel & Spa

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1 of 5 stars
yorkshire
28 Jun 2008

In anticipation of a relaxing weekend close to the Thames and surrounding areas we booked this hotel.
As my wife has Rheumatoid Arthritis with a walking disability we were assured of a confirmed room close to reception and a reserved car parking slot.
First problem was unclear parking availability which became more complicated as the hours passed. After checking in we followed the porter towards the nominated room and after what was developing into a walk along a hundred yards of corridor I called a halt, went back to reception and requested the room be changed in line with our booking.
After much fuss we were offered another room. This proved to be extremely small with twin beds pushed together to give poor access around them.
A poorly fitting sash window looked out onto the what was the back of the kitchens with constant smashing of glass as bottles were tossed into the bottle bank, together with chat from hotel staff congrigating out in the yard.
This was at a cost of £163 per night on a B & B basis.
We complained to management who were unable to give a satisfactory altenative, then, in despair, chose to check out of the hotel and return home over night, a round trip of 600 miles.
Not happy at all!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwsafety's Summary
Date of Stay: June 2008
Member since: 28 June 2008
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Average price*: £159 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Nice Hotel, Friendly Staff”

Macdonald Berystede Hotel & Spa

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3 of 5 stars
schroederwg
18 Jun 2008

I stayed at The Berystede Hotel in Ascot for a 4 day business trip. I found the hotel to be clean, the staff to be pleasant, and the food to be good. Also, the gym was complimentary and was rather nice.
I would consider The Berystede to be average, since I expect the things I mentioned above.

Overall, nice place to stay, and walking distance to High Street Sunninghill and a short drive to High Street Ascot and the Racetrack.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
schroederwg's Summary
Date of Stay: June 2008
Travelled with: Spouse / significant other
Visit was for: Business
Age group: 25-34
Member since: 25 April 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older Travellers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Great pool scene, pet owners, Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
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Average price*: £159 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Nice place. Better than most.”

Macdonald Berystede Hotel & Spa

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4 of 5 stars
Geneva, Switzerland
13 Jun 2008

I stayed for four nights, on a busienss trip.

I am not usually enthused with English hotels; I find most of them rather rundown, and the musty odour is rather offputting.

But the Berystede was quite nice. It is very English: flowery carpets, flowery curtains, flowery decor - heavy, but alright.

The grounds are large and pleasant, and the wifi is available outside (close to the hotel - I did not test further though).

The room was comfortable, and quiet (I have had bad experiences with noisy ventilation). The bathroom was a little small though; the door opens against the bath. It would be impossible to create a smaller bathroom!

The location is in posh Ascot; leafy place, with many posh houses. The roads were surprisingly quiet.

Sunngdale is within walking distance (10 minutes): three restaurants and a newsagents. No newspapers on sale at the hotel.

I did not try the swimming pools or the gym (the gym looked well appointed).

  • This TripAdvisor Member:
    • Liked — Quietness-
    • Disliked — Small bathroom.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mmaann's Summary
Date of Stay: June 2008
Travelled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: 15 May 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Average price*: £159 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“a wonderful hotel great for a short break”

Macdonald Berystede Hotel & Spa

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5 of 5 stars
fordingbridge
9 Jun 2008

We stayed at the berystede for 1 night during a 2 day visit to legoland windsor.
Firstly ample parking.
The man at reception was very plesant indeed and friendly and made us very welcome, giving the children a lego toy each which won them over!!
The rooms were very good sizes, and were nicely decorated, the childrens beds had a fun bubblebath animal and an activity kit on them which once again went down well with them.
There were tea and coffee making facilities in the room together with mineral waters which were complimentary.
The bathroom was not huge but ample for us, you are provided with complimentary toilteries
The bar was very nice and also quiet, we had martini cocktails and they were made there and then and cost £7.50.
The swimming pool and hot spa were lovely and not busy at all there are time slots when children can use it and when they can not check with reception.
The breakfast was lovely a wide selection of juices, breads and pastries, cereals, yoghurts, fruit and you can chose from a cooked english breakfast bacon, sausage, eggs, beans, tomatos, mushroom, black pudding or haddock and poached egg and some other hot choices so you can start the day with a really good meal.
Check out is by 11am.
We thoroughly enjoyed our stay and would highly recommend this hotel.

  • This TripAdvisor Member:
    • Liked — Great staff, great food and drink, great little extras
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aggiecuttler's Summary
Date of Stay: May 2008
Travelled with: Family (extended)
Visit was for: Other
Age group: 25-34
Member since: 25 November 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Families with Teenagers, tourists
I do not recommend this hotel for:
Great pool scene, Families with Small Children
I selected this hotel as a top choice for:
Theme / Amusement park, Great food / Wine, Spa
Was this review helpful? Yes No
Check Rates
Average price*: £159 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Vital Spa”

Macdonald Berystede Hotel & Spa

2 May 2008
1/4 found this review helpful

This is a review of the Vital spa at the Berystede and in no way refers to anything within the hotel iteself.

I have been a member of the Vital Spa at the Berystede since it first opened on 01/04/2006. My husband and I left another much bigger gym because there were too many people, too many children (we do not have any children of our own at this point in time) and because we were looking for something more tranquil.

We joined Vital (they have a gym & spa which is perfect for us) with agreement from management that there would never be more than 750 members (which I though was quite a lot considering the size of the facilities). In addition any hotel guests also have full use of the facilities. We took gym membership as well as spa membership, paying £135 each a month.

The last couple of months everything (the gym & spa) became really busy, which lead me to enquire how many members there are. I was told that there were 900 and they are still recruiting!

Other points:
- From the beginning there were problems (still ongoing) with the steam room and salt room.
- In the evening from about 18:00 onwards towels start heaping up in the ladies' bathroom, only to be removed the next morning. This still continues, even after various members complained
- The showers and other areas smell 'off' on occasion
- The hotel guests are often extremely loud in the spa area, yet no Quiet signs have been put up.

After pointing all this out to management, I received no response, and as a result will now take my business elsewhere.

If you are looking for a place to exercise, relax and just let all your worries flow away, this is certainly not it. Everything here is about money.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WiseDawg's Summary
Date of Stay: May 2008
Member since: 01 July 2006
Was this review helpful? Yes No
Check Rates
Average price*: £159 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Macdonald Berystede Hotel & Spa

( 6-10 of 38 )
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Macdonald Berystede Hotel & Spa Address

Sunninghill, Ascot SL5 9JH, England