This is a beautiful place right on the Thames River but the service is greatly lacking. After flying all night, going thru customs and arriving at The Oakley we were told that our rooms would not be ready until 3pm. And the staff all acted as if it was their first day on the job and this continued all week. In the restaurants, the food was less than desirable and the waiters seem to be unable to get even the simplest order correct. We either ate in town or ordered chips (fries) after a few days. We later realized that their staff was mostly college students from another country who struggled with English. We thought they couldn't understand our Southern USA accents but it was simply the English language. I could go on and on about the lack of service, poor electricity outlets, poor water pressure but it's location out in the country but instead I'll focus on its beauty and the view of The Thames. Next time we will stay closer to town so we don't have to call a taxi every time we go somewhere. There's only so much we could do at The Oakley.
- Also Known As:
- Oakley Court Windsor
- Hotel Oakley Court
- Oakley Court Hotel
- Official Description (provided by the hotel):
- Oakley Court Hotel is one of the most popular and elegant Country House Hotels in the South East of England. This truly outstanding and distinguished Victorian gothic country house is set in 35 acres of landscaped gardens with lawns that wander gently down to the banks of the River Thames. ... more less
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