We chose to spend a night at the Christopher Wren House early last December, my wife having enjoyed a short stay there a few years previously. This however was not a pleasant experience.
Upon arrival early evening, we found that the promised "immediately adjacent parking" was infact a paying British Rail car park some distance from the hotel. As there was no possibility of even unloading outside the hotel, and no offer of help, this neccessitated a walk of around a mile with all our luggage in heavy rain.
Our room was cramped, grubby, extremely poorly laid out and equipped. What furniture there was was old and shabby , particularly the wardrobe which partially collapsed each time the door was opened. There was no mirror, no coffee table, nowhere to put cases, no drawers for clothes, and nowhere to hang any full length clothes or coats.
The bathroom was laid out so that despite two basins only one person could use them at any one time. There was nowhere to put toiletries, etc. other than on the floor. The drains were slow and noisy, the toilet unpleasant and the shower very old and grubby.
On this particularly cold night, after returning from dinner elsewhere, (we did not fancy our chances with the hotel kitchen), we discovered that the heating did not work. We had already been told that there was no other room available so we were obliged to make the best of it. We then found that the double glazing had apparently been removed allowing entry for a bitter wind and considerable noise from the street. There turned out to be only one thin, shabby, worn and frayed blanket on the bed plus a particularly unpleasant rubberised undersheet and rock hard pillows. Two more blankets were provided which were hardly in any better condition.
Reception were unable to be of any help with my complaints and simply refered me to the manager who, for the duration of our stay, could not be found. In fact it took two copies of my letter of complaint and four telephone calls before I finally got a rather condescending and rude response some two months later. Our brief and unpleasant stay was not inexpensive. However, even had it been free, we would never return.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC