We emailed for availablity on family rooms to be told no rooms available! Then we were asked what age the children were, we replied with the ages and were then offered courtyard rooms with an interconnecting door! agreed on this as we have stayed in the courtyard rooms before and they are very nice! We left early the next day for a show at Blenheim Palace and half way through the day we got a call saying we should have checked out? they had got us down for one night only? We never recieived an apology even after the lady on the reception told us she could see the mistake as the Dormy booking email did not mention dates and how many nights. At £460 per night for two adults and two children aged 11 and 14 you would think you might get better treatment especially when we are in a recession. Great hotel though and can be very relaxing, just need to sharpen up on communication. When booking make sure they give you in writing the dates and how many nights, I know this is something we should have done but after staying there many times before we thought we could trust them to look after us!
- Also Known As:
- Dormy Hotel Broadway
- Official Description (provided by the hotel):
- Located in the Heart of the Cotswolds The Dormy is a much-loved country-house hotel. It has recently undergone a multi-million pound refurbishment and will be opening a luxury Spa in January 2014. The converted 17th century farmhouse is steeped in tradition, with oak-panelled bars, roaring log fires and a two-rosette dining room. Visitors are perfectly placed for the Regency terraces of Cheltenham, the theatre of Stratford-upon-Avon and some of the prettiest gardens and villages of the Cotswolds. ... more less
- Reservation Options:
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