My daughter and I visited for an overnight spa break. Whilst the venue itself like a leisure club with rooms and a restaurant located in an industrial estate. The surroundings were very tasteful, the staff very helpful and a good range of treatments were offered at reasonable prices. The rooms were clean and presented to a high standard. The restaurant presented a good menu, locally sourced food, fairly priced and well presented, although let itself down by having no one to welcome guests in and show them to the table (which was pre-booked).
"Reception" at the hotel doubled as reception to the leisure facilities for members and was manned by one person, who also had to answer the phones. Therefore getting in touch with reception via telephone proved almost impossible phoning from outside the hotel (usually an answerphone), and, indeed from the room.
Having listed all the "pros" and "cons" I venue provides very good value for money. I would return.
- Also Known As:
- Malvern Hotel
- Malvern Hotel Malvern
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