Reception was drab and empty when we popped in, we were told that they usually charge £125 for a family room, but they would give us one for just £89 - all seemed fine, the room itself was on the top floor, which isn't much good if you have to carry a baby and have a moaning toddler as well. the room seemed alright, albeit a little old. Shower facilities were terrbile the head of the shower was loose and the water pressure was pretty useless. Wi-Fi wasn't availble throughout the hotel, according to the brochere its only available in the lounge, which was irritating.
the biggest issue here was the floor..it is massively bowed - as a result, its like you are laying the wrong way down a hill and all the blood rushes to your head - because of a late night we didn't realise this till gone 12am when we got to bed by which time it with kids it was too late to do anything about it. the gentlemen on reception was kind enough to refund some of our money for the inconvience.
it seems that we had much the same experience (possibley same room) as ian911.
the breakfast was alright, but I much prefer a hot buffet breakfast. Radio One was playing loudly, we're a young family, and all of us like drum n bass, even at 8am, but I'm not sure the 70+ year olds at the other table were enjoying it quite as much.
try and get one with a river view if possible.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC