An overnight business stay necessitated a centrally located, value hotel and the Park Inn proved just the job. An unsightly building in an unlovely part of the city flanked by the conference centre and building sites did not bode well but opinion changed once in the room. The reception area is, thankfully, undergoing a major refurbishment which no doubt will also update the tired, old fashioned decor of the bar and dining room. The room had been updated and felt contemporary in decor, plus clean and fresh. The bed was lovely and firm allowing a good, undisturbed nights sleep - no noise that I noticed. Breakfast provided all the usual suspects and was plentiful in supply. The city centre is just around the corner and Cardiff Bay is a leisurely 20-30 minutes stroll. At £74 B&B, no complaints for a short stay.

Stayed for one night in April. Very central location close to station and shops. The hotel is undergoing what seems to be substantial refurbishment so there is lots of work activity. However, this did not impinge on my stay. My room was newly decorated, bright ,clean and smelled fresh. Bathroom was spotless with plenty of towels and products. Noise levels, which had been commented on by previous guests did not give any cause for concern at all. The bed was much too firm for my personal choice, but this is very much an individual matter. I used room service, which was delivered quickly, and politely, was well presented, and was of a high standard. Breakfast was plentiful, hot food was frequently replaced, and staff were accommodating. Check-in and check-out were fast and efficient, staff pleasant and helpful.

Would highly recommend for value for money, location, and service.

Spent 2 nights here while down for rugby match. Had triple room for £100 BB. 3 single beds in spotlessly clean room. Have no complaints whats so ever with reception, bar or rooms. Breakfast excellent. Hotel is currently overgoing makeover, but if could book again on similar terms would be my first choice.

Stayed here for 1 night as we were watching Paul Potts at the CIA. We have stayed here before when it was under the Jurys banner. We paid £90 for B & B and parking. The parking under the hotel was full so we had to park accross the road at the local NCP Car Park and walk to the hotel. Only a 2 min walk and 24 hours parking included so excellent for leaving the car when you have checked out to do shopping etc. We had a King Size bed and the room was comfortable and view over the CIA. We had a meal in the bar downstairs which was ok although the fish tasted of oil which had been used a number of times before. Average price was approx £8.50 for a bar meal. We wished we had opted for the restauarant as it was only £10.50 for a 2 course meal, which I would have imagined would have been better quality. After the show we went back to the bar to have a night cap. The real problem with the hotel is the bar. It was slow before we went to the show. When it got busy after it was just as slow but with several times as many people to serve. I had to wait about 20 mins to get served and many people gave up. What a business opportunity missed by the hotel. They had 1 barman working flat out and others milling about not sure what they were doing and having to borrow other staff members cards to complete transactions. We only had one drink!!! The breakfast was excellent with a wide choice of hot and cold foods. We were a little towards the end of the breakfast session but still a good choice. The new owners of this hotel have plans to bring the hotel into the new age, with a very modern revamp. That is a shame because the foyer area at the hotel looks like something from a victorian age and has fantastic character which could be used. All this will be gone in the next year and I am not sure this will be an improvement to the hotel. To sum up, an excellent hotel for its location.