We did find it quite hard to find this hotel as there signs were not clear and it was not on our sat nav - we also had printed directions from AA route planner but they were useless, so plan extra time to actually get there in the first place! On arriving at the hotel, the check-in was good, helpful staff and plesant and polite. The corridors smelled so clean and fresh on the way to the room and the room itself was clean, tidy and very comfortable. We used the leisure facilities which were great, all working and the steam room was probably the best we have used, with colour changing lights which added to the relaxation! Only downside was changing rooms could do with a bit of an upgrade. Prior to our night out, the reception booked us a cab and advised us on restaurants in the Bay area. I do feel the information about the location is a bit missleading as it is not in the centre of Cardiff Bay, its a 5 mins cab ride costing about £6 each way. Yes, you could walk it but who wants a 15 mins-20 mins walk prior to a night out?? Also, you have to pay for the car park, which is always a bit of an annoyance. However, cant fault the stay at the hotel, very clean and comfortable and good breakfast too.

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Location (e.g., convenience, views)
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