I booked this hotel for my partner on the 29th April at 12:00 for the night of the 24th May 08, I received an email confirmation back to say it had been booked! Then my partner proceeded to book his flight, I rang the number for the hotel after reading the dreadful reviews about the hotel being double booked and was told that they had the booking and it was confirmed, so my partner booked his flights and tickets to the rugby final! I then rang back the next day to see if the hotel had a spa and they confirmed the booking again and told me that the hotel had been closed due to a fire but would be open on the 12th May and once again confirmed my book. So imagine my surprise when a nasty man from the Parc Hotel rang me on the 30th April at 7pm to tell me my booking had been taken in error due to their systems, I informed him that I rang twice and was assured that there was a booking and first he told me that they were not taking any bookings then he proceeded to tell me that the hotel was fully booked by a travel agent! I asked him why he told me they were not taking any bookings but it had been fully booked, they are just a scam, they knew that I had got a lower rate for the hotel without a huge mark up they will make. He was a very RUDE man I explained that my patner had booked his flight and paid for his ticket so he had lost a lot of money, I asked him would he help me find another hotel which he would not only give me the numbers of a few local hotels! I asked him as a gesture of good will for some compensation for the inconvience caused but once again he said they were not obiliged to grant it
I feel sorry for anyone who has the misfortune to stay in this hotel
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