Myself and my boyfriend ate here last Friday. We had not made a reservation but they accommodated us anyway. The restaurant is nice, you climb stairs to get there. So, I don't think there was an elevator anywhere for wheelchair users. The place was busy as it was Friday night. Our table was squeezed in. There was no privacy to talk as you can hear everyone around you. We ordered our food. My boyfriend had one of the chef's specials and I had bhani or something. I don't like my food hot, I like it mild, however my dish had no preference beside it on the menu as to whether it came in mild.hot etc, my boyfriends dish had this beside his, so I assumed mine would be mild. The waitress did not ask me my preference nor did she ask my boyfriend. So we waited and waited and waited. We waited and watched the two people beside us that came in AFTER us, get their starter and then their main course. We waited for almost an hour, with nothing but drinks in front of us. A waitress did apologise for the wait. Thankfully we had made no plans after dinner!!!!! Finally the food arrived with no apology and he mumbled what they were and left them on the table in the wrong place. Of course the food was scorching hot, so I spent the dinner sniffling and wiping my nose :( Luckily my boyfriend didn't mind his food hot. After eating because we were hungry by that time, we asked for the bill. She said she would bring it down (which she didn't-we had to get up and pay at desk ourselves!!!), she said when we asked for the bill that she was thinking that she should have brought some poppadoms or something down to us while we waited for the food. But as my boyfriend said to me, she had an hour to think about it! The staff even have earpieces for communication which clearly aren't working. Overall, I don't think I will be going back to this place, there are far better restaurants in Derry that we have frequented. They have such a good location overlooking the water in Derry, unfortunately that's about all they have.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC