I have been bringing my kids here since it opened. There have been a number of changes. Firstly, the entrance fees - very expensive now but there are off-peak offers which are good for those who can go off peak. The menu - was excellent, now a bit limited. Food is good except when the mananger is cooking - she is really awful and her portion sizes are stingy and quality of food is terrible compared to the usual girl who does the cooking ( who is charming by the way). The staff are lovely but the queues for food and coffee are always slow so some refining needed there - has got much slower recently. I have been there when the cleaning is underway and it looks to be thorough and regular. Certainly, its much cleaner than other soft plays I have been to. Its a shame the layout for the tables has changed - its not nearly as comfortable as it used to be although a welcome return to the baby area with cars etc was long overdue. Overall, very good but work needed on queues and food sometimes!)
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