On the occasion of my Finaces birthday we streched the budget to stay at this city center hotel, our third visit but first for 2 years. Although the hotel had aged slightly since our last visit we were still pleasantly surpirised at the standard of the room and facilities
On this occasion we used the Yu Spa and again we were very happy which along with the bar and breakfast remained first class.
However my one gripe was that the wine and chocolates ordered online at the cost of 21 GBP were never delivered. Busy with our 6month old baby I never mentioned this until check-out wherby the price was removed from my bar bill by the Receptionist after consultation with her Manager - The Manager never felt the need to apologise in person for this oversight despite the room costing 170 GBP. I do like this Hotel and the location simply can't be beat but I will need to consider if at this price the attention to detail should be better before returning?More
- Pool
- Restaurant