My wife and stayed in this hotel for one night and found the quality of the rooms outstanding, everything being to this brands extremely high standard.
After being advised we could eat in the restaurant on return from the theatre we were on return informed the restaurant was closed but could get a bar meal, we were then advised on ordering food that the chef had gone home!!
On approaching the front desk about this matter we were told we could have room service from a limited menu. Asking would it be possible to have this in the bar we were informed no it had to be in the room! On complaing about this we were offered a drink whilst the situation was resolved, on ordering a glass of Merlot we were asked to select another as there was no Merlot!
Eventually the lounge bar manager did manage to get a toasty for us and sent wine and chocolate’s to the room as compensation for the confusion. Yes it was a bottle of Merlot in the room!!!
This hotel is excellent...the staff obliging but do have conflicting instuctions from one department to another.
Not a stay that one could say was memorable for the right reasons.
- Also Known As:
- Hilton International Edinburgh
- Hilton Edinburgh
- Edinburgh Hilton
- The Caledonian, A Waldorf Astoria Hotel Edinburgh, Scotland
- Official Description (provided by the hotel):
- The Caledonian, A Walforf Astoria Hotel, or the “Caley” as it has become affectionately known among Edinburgh folk, was and still is the epitome of style and excellence. The large, rose-coloured Permian sandstone façade, quarried in Dumfries, dominates the skyline of the city’s west end. The hotel has not only remained a focal point for more than one hundred years, but a symbol of the very best of Scottish hospitality. The Caley’s pivotal position at the very heart of Edinburgh has always been its greatest asset. Created out of the 19th century railway boom, the five star hotel is looking to the future with confidence and pride in its ability to keep pace with the times. The hotel’s reputation is as justified now as it was when the hotel first opened its doors in 1903. ... more less
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