When we turned the TV on in the room, it was not working. So, I decided to ring the reception, the phone was not working either, I had to go to reception and inform about these in person.
When we first arrived, we were not offered any help with carrying the luggage.
While leaving, we were not asked if we had a nice stay or not.
Reception people do not smile at all.
Was my expectation too high form a so-called luxury hotel?
- Also Known As:
- Norton House Hotel And Spa Edinburgh
- Norton Hotel Edinburgh
- Norton House Hotel & Spa Edinburgh Scotland
- Reservation Options:
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