Stayed 3 nights from 13th october. 2 rooms, 1 Premium for myself ,wife and toddler, 1 twin for teenage daughters..
resonable price direct from Paramount but not great..
Location- A1.. for all attractions, if its location you want at a price considerably less than Sheraton, Radisson and Hilton, this is the place...
Arrived with Car, could not park outside as no spaces so we waited in traffic. When we did manage to park outside the Concierge watched my wife and youngest daughter struggle with luggage without offering any help whilst I tried to find the so called car park ( free for premium rooms) Car park some 800 mtrs away around the back of some little side alley...looked like something out of a troubled Inner city housing estate. Expected Rebus to come swaying out of one of the well dingy pubs right by it..
Rooms: no probs, spacious, clean( ish) but very warm in an unseasonly warm October.
Second day rooms not cleaned at all, had to ring reception to get housekeeping up, did not replace water, mini bar had not been restocked for god knows how long, half the stuff was missing, but we did not get charged for it. You could probably empty it and say you did not use it as it does not get checked , however im sure the good readers of this are all of a higher moral upbringing to do such a thing. :-)
Breakfast: pretty good but no comparison to a Hilton, Sheraton or Radisson Buffet,
Dinner: Unforgetable... Crap, you got £ 22.50 Allowance if you stayed DBB and that does not get you much... This is not quality food by any standards.
We ate in Pizza express one night which is just next door, much better.
Bar: Crap. It serves drinks, thats about as much as I can say, overpriced, understaffed with Eastern Europeans and with totally no atmosphere..
Spa/ Pool... Hmm if you are of a nervous disposition please stop reading.. Dark, Dingy, unclean, and uninviting and to top it of, our girls swam by themselves on the last morning and were looking at a unidentified object at the bottom for a good while plucking up the courage to go and fish it out... Youngest daughter went down and fished out something hairy, mouldy, and most definately fecal. She threw it out after realising what she had picked up and the attendent came. When asked to confirm what it was he just said no comment and proceeded to don a pair of rubber gloves and scoop it up from where my daughter had thrown it...
Be afraid- very afraid if you swim down there.
Checkout: They tried to charge us for various Dinner food items which were included on our tarriff, and there were also charges there I had not even signed for, got £ 100 + knocked of ,however it was all for stuff that was included or we had not drank/eaten.. Scutinise your Bill.
Oh and to ice the cake, our middle daughters jewellry box went missing from her twin room she was sharing with her younger sister. Of course cannot accuse anyone or body outright , however it was there after unpacking and for 2 nights, it was just not there when she went to pack up on the day of departure. Make your own judgement. We told hotel we would wait to we got home to see if she or her sister had packed it and not noticed, but it was not there and not in the room after 2 checks either... Rebus where are you???
We are not moaners and take things at face value, we travel a lot and have stayed in all grades of hotels... As we were booking 2 rooms we could not really justify the price of the Sheraton or Hilton and got a reasonable 2 room deal here, however if you book this place be very aware, you are not going to stay in anything that compares to those places..
If its location you want, and dont intend to use the hotel much its ok...
Good luck...
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC