Stayed at the Alamo in May for one night, though my aunt stayed approximately one week.
We arrived from Oban in the evening as our flight to Canada was very early the next morning. When we got to the Alamo, our room was below ground level. The proprietor was painting the adjacent bedroom with oil based paint. We were then informed that the small room we were in had been painted that day, and that new carpet had been laid, using an adhesive. The smell was unbelievable...and quickly triggered my alergies. I had taken medication which made me drousy and ended up asleep. Woke in the morning to discover that, despite telling the proprietor, quite angrily that it was not appropriate to paint and lay carpet with guests present, that he had stayed up all nite...continuing to paint. The end result of my stay at the Alamo...threw up 4 times while in the line at the airport...sickest I have ever been in my life on the flight home...sick from work for a week...and the summer having to use a steroid inhaler.
All in all, a good location, but the owners were extremely inconsiderate of their guests' health and well-being. A vacation I paid for, for a long time. Go elsewhere!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
Alamo Guest House, Owner
(Management representative)
8 Feb 2007
My Wife and I were very sorry and concerned to hear of this guest's ailments.
I was amazed though to find this review on the website, especially 9 months after the guest had stayed. My wife and I were very concerned and racked our brains to try and remember who the guest was, who had such a terrible and inconsiderate stay at our Guest House. We checked the booking diary and to our amazement, it was the nephew of a wonderful lady who had stayed with us for more than a week before his arrival. My wife has been in friendly e-mail correspondence with the aunt, since her stay. We were incredibly considerate and tended to his aunts needs throughout her stay, which made us very upset to find this very hurtful and inaccurate review. I say inaccurate, as the booking for the nephew was made as an additional guest at the last minute. The aunt was originally booked into a single room and was meant to be staying with us for those 3 days she went to Oban. These nights were cancelled when her nephew took her away to Oban. The twin room was the only room available for them both to stay in on their return. Yes a carpet had been layed that day. The carpet was not laid with adhesive and the room had not been decorated, as it was only finished 2 months ago. The guest in question had been explained all this, as the room was empty ready for a new Victorian sink to be plumbed in the next day. We made the room up especially to accommodate him and his aunt together, as there was no other room available, which they were very thankful for. His aunt had really enjoyed her stay and wanted to stay again on her return. I was especially surprised to read that it was our fault that his allergies had been triggered and, to quote him, ' I had taken medication which made me drousy and ended up asleep. Woke in the morning to discover that, despite telling the proprietor, quite angrily that it was not appropriate to paint and lay carpet with guests present, that he had stayed up all nite...continuing to paint.' In response to this, he never got angry with me or mentioned any of what he has written. It was correct that I stayed up all night to decorate a room, to get this one ready for another sink that was being plumbed in as well, yet this was with water based emulsion.
Albeit my wife and I find it amazing that we try our best to accommodate all our guest's needs and wants, yet it is unfortunate that 1 guest can write such a slanderous review. I do hope this experience hasn't harmed him for life and he is on his road to recovery.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC