Grounds and views - perfect.

Hotel - tired and need of work - clinical feel

Food - alright and not expensive (drink prices expensive but no more than you expect in a hotel but rip you off on soft drinks)

Price - overpriced - £125 a night for a family room b&b or £95 room only -

Beds - ok but too soft for my liking.

Atmosphere - tourist processing no soul

Location - perfect - 5 min walking distance of main strip of shops bars, tesco and train station

To put in perspective the Hilton along the road is more tired and slightly more expensive but would stay their if I return - simply better food, better atmoshpere and welcoming.

This facility is trying to pretend it caters for the family break but concentrating to much on the conference and convention market.

Lovely location, opposite the train station, the facilities were outstanding, the hotel was clean, the food excellent and the staff could not be more helpful. Thoroughly recommend this hotel for a restful vacation. We also used the Spa facilities which were well run.

I stayed in the Highland Hotel for 3 nights with my two children in April 08. The check in system was fine and we found our room failry easily. I would say the room only just meets 4 star. It is failry basic but it was clean and warm. The breakfast room / restaurant lived up to it's 4 stars tho - it was more plush and contemporary than the bedrooms. We had breakfast only and we all really enjoyed the food. The Highlands hotel is the highest rating of the 4 hotels in the resort so I would recommend you stay there but don't expect luxury.

As someone who stays in hotels about 80 nights a year I thought I had seen it all. This was without doubt the worst £ for £ value I have come across for quite some time.

I booked direct via the Macdonald web site having used them before I paid £90 for one night's b&b in the hope of getting high standard accommodation. On arrival guests are made to treck about 400 metres outside the hotel to find reception where the welcome is far from warm or Scottish. Needless to say it was snowing for this escapade.

Back at the hotel the room was basic, confusingly numbered and cold. I was advised that the heating was fully functional in which case the windows and insulation were not.

The only dining option was the hotel restaurant that offered a very limited, luke warm, self-service, school-dinner type buffet. It was essentially inedible and several hours old by 8pm. The general manager very graciously agreed not to charge for what little I was able to eat. The breakfast buffet was not much better and the cost of drinks at the bar extortionate.

A tour party of Australians made up the majority of the rest of the guests. I sincerely hope they distinguished between English and Scottish hospitality and catering standards.