Noisy, overpriced,uncomfortable bed, restaurant/room service ok but breakfast very poor for a 3 star hotel. Very limited parking which appears to be pemanently occupied by staff cars.
Location is good as it is very central but take ear plugs as road/rail noise is likely to keep you awake. Reception not great.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
culcabock, public relations manager
(Management representative)
10 Mar 2008
It is very surprising to note this, but if any body felt disturbed in any of the rooms, we would have been glad to change the room, had the matter been brought to the notice. The average rate during the March was around £75, which , we are sure would sound very reasonable indeed.As our beds and bath has always been appreciated, had we known the room number or the date of stay, we could have easily taken specific corrective action, if any,but without such specifics, it is difficult to comment on this. Our breakfast menu consists of 2-3 types of juices, a selection of fruits, 6 types of cereals and porridge, cold meats and cheese,2 types of egg preparations, haggis, black pudding, hash brown potatoes,mushrooms, baked beans, tomatoes, bacon and suasages, avariety of breads and home bakes and, of course tea/coffee--however, if this still falls short of a spread for a 3 star hotel we shall be glad to receive specific suggestions. Apart from the hotel courtesy car, no other staff/management cars are parked there, however, we are taking steps once again to reinforce this. We have received a consistent 8 out 10 rating in other websites like the Active Hotels/ Laterooms from over 400 reviews and we always try to provide the best comforts to our guests.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC