My wife & I have just returned from an outstanding 4 night stay at the Columba. Unhassled, unhurried, polite staff, (shame about some of
the other guests,) well kept. convienent location, Food A1, service A1. Thanks Columba Hotel.

Staff pleasant and helpful. Food very good and served promptly .Room small and could have been cleaner.No carpark but pay and display carpark nearby very reasonable.Entertainment very good on Saturday night..

This hotel does not have its own car park. You either have to be lucky enough to get one of the pay and display places on the street or use the public car park a street or two away. In addition to this, at the time we were there, the public car park tickets expired at 8am the next morning meaning that you had to be sure you were up in time to move your car or get a penalty ticket.
The room we stayed overlooked the river and had recently undergone some sort of refurbishment - a case of design over function. The TV was fixed at an awkward angle which made it impossible to view comfortably from the seating in the room. There were several faux leather storage boxes - completely impractical and not much else in the way of proper storage. There was a heavy fire door between the bedroom and the bathroom which needed both hands to open it. In the bathroom itself there was nowhere to hang towels/bathrobe. The shower head was placed so high that it drenched every surface each time it was used, despite the shower curtain being pulled across.
When we went down to the restaurant for dinner in the evening, it was totally chaotic. We were kept waiting despite having booked and there didn't appear to be enough staff to cope with demand. When we finally got our table the serving was bizarre - our starters were brought to the table but we had to queue up for our main courses in a cafeteria style and many items were not available.

We were so disappointed and annoyed that we left the next morning, a day early. We would never stay at the Columba again.

Although our rooms were unavailable due to a "leakage condition", the manager of the Columba Hotel couldn't do enough for us. When the first alternative hotel proved unacceptable, she bought us dinner and drinks while she tried to find us another hotel. Eventually she got us rooms at a sister hotel a few miles away, the Newton in Nairn, which was magnificent! Highly commended!