We stayed at this hotel for three nights, we specified that we wanted a room overlooking the moray firth but instead we overlooked the carpark! Managed to get moved to room 205 but disaster! This room although very clean was very noisy, due to a pump near to our room (it was a continuous noise all the time) The reception staff were not bothered at all when we complained. The food was good although very rich. Not much to do around the hotel you definately need a car as too far to walk anywhere.

During a splendid 10-day tour through the highlands this was our most terrible experience of a hotel. While the rooms are ok, recently renovated, most of them face the parking lot which can be quite noisy at night. The main reason for that was the hotel's focus on wedding and other parties. At least for our 2 nights stay we had a party til 3am every night.

Paying a 195 Pounds a night for a hotel that does not offer much else is quite outrageous. Complaining about this situation didn't have an effect -- we were ignored most of the time... Service personnel in general (if you do not complain) was not attentive.

The restaurant was ok, but again extremely expensive and the bar was built into a cupboard in the lobby (no, I'm not joking about such serious matters ;-).

Staff were superb, and allowed us room service for dinner on our DBB rate - as we had our baby with us it was difficult to eat together in the restaurant.
comfortable rooms and excellent food.

Rack Rate for room excessive but rate - BB + b/fast via Laterooms.com about right as place was empty.
Room adequate with suitable bathroom c/w large seperate shower. Room given, at back along various corridors & one could hear adjacent main road with window open.
NO drawers provided in room - if on extended stay one would certainly have to live 'out of your suitcase'!
Dinner & service @ £35 / person was excellent.
B/fast adequate - waiter service as place so quiet - no buffet re starters - but ok.
Provided one does not pay rack rates place is good value.