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Best Western Imperial Hotel: Traveller Reviews

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Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
 3 of 5 stars 29 Reviews
5.0 of 5 stars
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4.0 of 5 stars
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3.0 of 5 stars
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2.0 of 5 stars
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1.0 of 5 stars
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TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
 #29 of 36 hotels in Fort William
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  • Rooms: 35
  • Address: Fraser Square Fort William PH33 6DW Scotland
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Traditional Hotel (built in 1750; opened as a hotel in 1900), situated in town center offering views of Loch Linnhe. This description is based on information provided by the hotel.
No Business Centre No Fitness Centre No Free High-Speed Internet Free Parking Pets Allowed Restaurant No Room Service No Swimming Pool
Check Rates: £111 Avg. Price
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Reviews of Best Western Imperial Hotel

( 11-15 of 29 )
“Wouldn't stay here again!”

Best Western Imperial Hotel

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2 of 5 stars
swoolf49
London, UK
17 Aug 2007
1/1 found this review helpful

We stayed for 2 nights, Saturday and Sunday in room 31. I wouldn't stay here again. The long weekend was supposed to be a treat for my wife's birthday. The room was small and shabby, and looked out on the back of a shabby hotel across the street. The door hook was missing which could easily have been replaced. The barely adequate electric shower was dirty, the bathroom fittings were the cheapest possible quality and had been carelessly fitted. The picture frame was dirty and chipped (the picture was supposed to give the room "charm" I suppose). The carpet wasn't very clean and seemed to be a leftover from ca.1970. There was no chair to sit on. The milk for tea/coffee wasn't replaced on the second day. There was no bedside table on one side of the bed for a watch, books, jewellery, etc.
I would strongly echo the advice given by other reviewers - check the room before you book in. Unfortunately we'd booked on the internet, and arrived on the train from London at 10 in the moring, so we couldn't check in until later in the day, when the hotel staff had already taken our bags to the room. We paid before seeing the room, but probably would have had to pay 1 night's cancellation charge if we'd refused it. When you're only staying 2 nights, you don't want to be traipsing around with heavy bags looking for alternatives. Very disappointing and far too expensive for the standard of accommodation.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Very shabby room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
swoolf49's Summary
Date of Stay: July 2007
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: 05 December 2005
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
No way!
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Great pool scene, tourists
I selected this hotel as a top choice for:
Outdoor / Adventure
Was this review helpful? Yes No
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Average price*: £111 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Simply Not Good Enough”

Best Western Imperial Hotel

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2 of 5 stars
Stuartbuxton
England
27 Jul 2007
3/3 found this review helpful

The original room we booked had previously been used by smokers - is this not now banned? We were unaware of this and were not made aware at the time of booking. The shower did not work, eventually, after 3 complaints we were moved to a(non-smoking) room. One guess regarding the shower! Well it worked, but the temperature control did not so the likelihood of scalding was an option we chose to ignore. We left a note reporting this and also the lack of a TV remote control.
Both requests went unacknowledged, but as we were near the end of our 4 night stay we (wrongly) put up with it.

The real downer was the quality of the cooked breakfasts. On each of the 4 mornings the food arrived cold or the eggs were hard enough to tee off with. This is quite inexcusable. A hotel charging these rates should operate on a more professional level, not just "processing" guests, but endeavouring to get them to return. The breakfast fare made up our minds to not use the restaurant at night. This cost The Imperial potential revenue.
WE WOULD NOT RECOMMEND THIS HOTEL

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuartbuxton's Summary
Date of Stay: July 2007
Member since: 24 August 2005
Was this review helpful? Yes No
Check Rates
Average price*: £111 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Get aonother”

Best Western Imperial Hotel

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1 of 5 stars
chezrob
ayrshire, scotland
13 Jul 2007
0/1 found this review helpful

Stayed two nights which cost a lot of money. Didn't get the room we booked through the net. Thought i was booking something special for our wedding anniversary but the pictures on the net where the wrong one for the prices displayed so ended up in a sub standard boxroom instead. First night had to move rooms as headboard fell of the wall onto our heads. Second room was not much better with the shower not working. Not a bad breakfast but just try to heat it up. still waiting for the management to contact myself ref my complaint ( 3 weeks so far not bad). My tip for you, check the rooms out before you check in/or go to some other hotel in the area. Friendly staff thought.

  • This TripAdvisor Member:
    • Liked — nothing
    • Disliked — everything
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chezrob's Summary
Date of Stay: June 2007
Travelled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: 13 July 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Young Singles
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine, Golf, Concerts / Music festival, Other
Was this review helpful? Yes No
Check Rates
Average price*: £111 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Pass”

Best Western Imperial Hotel

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2 of 5 stars
Iann
England
17 Feb 2007
1/2 found this review helpful

Good location and staff, but poor old fashioned room. Plumbing awful and no towel! Suggect check room before checking in.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iann's Summary
Date of Stay: February 2007
Member since: 20 November 2005
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: £111 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Excellent Value”

Best Western Imperial Hotel

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4 of 5 stars
TaffFife
Fife
12 Feb 2007
1/1 found this review helpful

We stayed at this hotel with friends Fri 9th-Sat 10th Feb and had a wonderful stay. Staff very friendly and helpful, rooms clean and plenty to choose on the menu. Overall excellent value for money

  • This TripAdvisor Member:
    • Liked — Reception had friendly atmosphere and view from window was across the loch
    • Disliked — Probably shower in room but plenty hot water for baths
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TaffFife's Summary
Date of Stay: February 2007
Travelled with: Friends
Visit was for: Quality time with friends
Age group: 35-49
Member since: 12 February 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, tourists
I do not recommend this hotel for:
Great pool scene, Families with Teenagers
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: £111 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
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Reviews of Best Western Imperial Hotel

( 11-15 of 29 )
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Best Western Imperial Hotel Also Known As

Address: Fraser Square, Fort William PH33 6DW, Scotland