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Alexandra Hotel: Traveller Reviews


The Parade, Fort William PH33 6AZ, Scotland
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64% Recommend
3.5 of 5 stars 50 reviews
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[ Date ] [ Rating ]
Good value - When all bedrooms refurbished should be fine

Alexandra Hotel

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3 of 5 stars
Biggar, United Kingdom
28 Mar 2009

The hotel is in a very central position within the town, near the high street shops and the railway station. It’s an attractive looking old building with around 90 bedrooms and the front has an open outlook towards the loch. At the time of our stay it seemed quite busy with guests and functions suggesting it’s popular.

We visited as a group, looking for some skiing at the Nevis range and certainly got good value for money.

The room which my wife & I had was on one of the higher levels although it didn’t benefit from a view. The lift to get to the upper floors is very small and one of the slowest I have encountered on my travels. The alternative stairs lead to a bit of a maze of corridors and are not recommended when there is a bit of luggage to carry - as is often the case when skiing.

A number of rooms in the hotel have apparently been refurbished however the one which we had was not included in that category, although it was functional and clean. (The corridor had just been freshened up because we could still smell the paint so perhaps the room was next on the list). We had a triple set-up, with three single beds which was a bit unfortunate since these took up much of the space in the room (a bit like visiting a furniture store). Fortunately they were comfortable enough. The ensuite was small with a shower over the bath. Unfortunately on the 2nd night we stayed there was a lack of hot water for the shower and the room also got cool enough for me to enquire at the reception if the boiler had broken down. We were advised that it was probably just down to a lot of people having baths & showers before dinner (I’m glad to hear that old habits die hard!).

The lounge bar on the ground level was large and comfortable and the service good. On one of the nights we visited there was a small group playing traditional music. Just off the bar there was a function room hosting an event which added to the busy feel about the place.

The dining room had been nicely set up with linen tablecloths, etc and the food and service for dinner was good. The placing of the coffee-making machine next to one of the tables made conversation a bit difficult at times, reminiscent no doubt for some, of standing on the nearby railway platform as a steam train pulled away on a winter’s day! Breakfast was self service with staff bringing tea, coffee and toast and clearing the tables. Although we had to wait for supplies to arrive to replenish the hot trays this meant the food was fresh and hot so no complaints there. There was a plentiful selection of all the “Full Scottish” favourites and these were very tasty.

The leisure facilities available at a sister-hotel are far enough away to require transport to get there and we didn't make use of these as a result.

All in all the hotel was good value and hopefully on our next visit we’ll get a refurbished double room.

We didn’t get much skiing due to a lack of snow however the nearby climbing centre at Kinlochleven is worth a visit, whether to watch or participate in climbing the standard or ice walls. There is a café in a viewing area and the bar upstairs also serves nice food although from there you can’t view the activities.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay February 2009
  • Visit was for Leisure
  • Travelled with Large Group/Tour
  • Member since 11 November 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: £74 (year-round)
great location

Alexandra Hotel

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4 of 5 stars
edinburgh
28 Mar 2009 | Trip type: Family

my wife and i stayed at this hotel and found it very clean and comfortable the staff where also very welcoming this hotel is undergoing major renovation to the rooms and at least half now completed we stayed in room 203 with fantastic views large room newly fitted bathroom al in all a very nice stay there are some public areas that could do with a refurb but not bad at all food was of a high standard only issue was breakfast you need to be down fefore 9am as food gets cold otherwise a fantastic 3day break dbb for around 120 gbp

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Travelled with Extended Family
  • Age group 50-64
  • Member since 25 March 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: £74 (year-round)
very comfortable and charming

Alexandra Hotel

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5 of 5 stars
strathclyde
4 Feb 2009 | Trip type: Family

great location.......lovely comfortable rooms.........staff very friendly and helpul.......comfy bed.........great breakfast........will return

  • Date of stay March 2008
  • Visit was for Leisure
  • Travelled with Family with Teenagers
  • Age group 35-49
  • Member since 21 May 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: £74 (year-round)
NICE BUILDING FROM THE OUTSIDE

Alexandra Hotel

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3 of 5 stars
liverpool
1 Oct 2008 | Trip type: Couples
1
person found this review helpful

Stayed here in September .it was ok nothing serious wrong just bland and soulless really.
Like a previous reviewer mentioned we had also stayed here in 1996 it felt then more homely and staff seemed more geared up.
This time some of the staff seemed totally disinterested and in fact we felt like apologising for interrupting their conversation. Perhaps the management needs to keep a firmer control, after all it is the paying guest who pays the wages,

  • Liked — CHECK OUT DESK AND FRONT DOOR
  • Disliked — GENERAL ATMOSPHERE
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
  • Date of stay September 2008
  • Visit was for Hobbies / interest / culture
  • Travelled with Spouse / significant other
  • Age group 50-64
  • Member since 24 May 2008
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Great pool scene
  • I selected this hotel as a top choice for Outdoor / Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: £74 (year-round)
A Real Find

Alexandra Hotel

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4 of 5 stars
Strathaven
28 Sep 2008 | Trip type: Friends getaway
1
person found this review helpful

4 of us stayed in the Alexandra one night (27th September). The lasting impression will be of the staff - all very hepful and friendly. Beds were very comfortable with clean and cozy bedding. Food was above average - the haggis was a bit bland, but the steaks were pretty good. Brekfast was very good - help yourself to a wide range of food from the buffet, and again the restaurant staff were exemplary.
There's good car parking, and the hotel is right next to the main street in Fort William, so you could easily park up and explore for a day or two. The place also seems to be biker-friendly, as there were quite a few bikers stopping over during their tours.
We were on the first floor, and although there was music downstairs in the bar, we didn't hear a thing. This certainly isn't a luxury hotel, and certainly isn't cheap (£129 per couple per night B&B) but I would definetley go back as there are a lot worse still getting away with charging this sort of money for much poorer service around the Fort William Area.

  • Liked — Friendly and Helpful staff
  • Disliked — a bit too pricey
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2008
  • Visit was for Personal event (wedding, ...)
  • Travelled with Friends
  • Age group 35-49
  • Member since 23 June 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young Singles, A romantic getaway, Girlfriend getaway
  • I do not recommend this hotel for Great pool scene
  • I selected this hotel as a top choice for Outdoor / Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Was this review helpful? Yes
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Average price*: £74 (year-round)
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Alexandra Hotel Also Known As

  • Alexandra Hotel Fort William
Address: The Parade, Fort William PH33 6AZ, Scotland