This hotel was some way out of town, however the location next to the canal was nice. Good base for a few days travelling around. Food at hotel was good but by no means amazing.

We stayed at the Moorings for 2 nights on our recent holiday touring the Scottish Highlands.

The hotel is set in a lovely quiet area about 2 miles from the centre of Fort William. Behind the hotel is the Caledonian Canal and Neptune's Staircase, (ladder of eight locks) with some lovely walks and views of Ben Nevis.

The hotel is a cosy place to stay. We had a family room which was very comfortable with a nice bath area and good tea/coffee making facilities. I would have been keen to use the new upgraded rooms with views of the canal, but these were full during our stay. (next time).

The big plus with this hotel is the food. We only ate in the bar area but the food was excellent with a great choice. I gather the main restaurant is also of a high standard. A word of warning, if you plan to eat from the bar menu, get there early as local people also come in to enjoy the food and it gets very busy. The first night we were there, we went down at 8pm and there were no seats (you can't pre-reserve in the bar area). Not a problem as the very friendly waitress sorted out some drinks for us and made sure we didn't have to wait long (about 15 minutes).

The breakfast was also very good with orders taken when you sit down, so everything is fresh.

I have read some negative remarks about The Moorings, particulary with reference to weddings. Fortunatley we were there mid-week and found the service and atmosphere to be fine.

One small point. I do wish that some of the staff smiled more. When you approached any staff member they were always courteous and friendly but sometimes remained unsmiling. Cheer up..you have a lovely hotel!

Booked two nights in a room with a double bed , which turned out to be two singles pushed together with what must be the most uncomfortable pillows known to humankind . The overnight sleeper train from London was more comfortable than this !
Ordered lamb shanks from the bar menu which was ok , but no mint sauce . Asked for a pint of Carlsberg Export and served with bitter . On pointing this out to the waitress , she informed me I was wrong . Only by insisting that bitter is NOT lager was it changed .
Ordered a morning newspaper , which didn't arrive until after breakfast on the first day and not at all on the second .
Overall the staff are efficient but charmless . They should remember it costs nothing to smile .
None of this is really too much of a problem and of course I am British and we don't complain do we ? Nevertheless for the prices charged , attention to detail should be much better .

We didn't actually stay, but were recommended it by our B&B host. Firstly we will make allowances for the bank holiday weekend, but we decided to go & grab a bar meal as we thought this would be a nice place to eat. When you walk into the bar it reminded us of a 1980's Bernie Inn, in fact it may well have been. The decor was tired, uninspiring & dull. The service was much the same although credit where credit is due the food was very good. The meal was followed by two warm coffees & a very un-inspiring Cheese & Biscuits.

We are glad we didn't stop there as if the bar gave us this first impressions of the place, then gawd knows what the rest of it was like.

All in all we will return to Fort William, but as for the Moorings bar Meals, we shall give it a very wide berth (pardon the pun)