My son as a treat for my 50th Birthday decided to take us to this hotel , myself and husband had visited it before and always enjoyed our stay. This time we were put in an old part of hotel we had never stayed in before , the rooms were old fashioned and dreary and there was no water coming out of hot tap. The noise from the generator was unbearable and woke us up at 6am. We were right next to a christmas party with music blaring untill 1.30am. I compained to reception but was told there was nothing they could do. Complained afterwards to agent we booked through who contacted hotel who said as we dint speak to duty manager at the time there was nothing they could do for us. Always enjoyed going to this hotel a couple of times every year but after this experience I won't be back.







Location (e.g., convenience, views)
Check-in / front desk
Location (e.g., convenience, views)




