My wife and I, booked in to this hotel on "chance" for one night, bed & breakfast, whilst on a touring holiday. The reception staff were very efficient but with no sense of humour. Paid £110.00 for the room up front, with Bank Card. Bedroom No. 204 which we were allocated, was smallish, dark & dingy. With all dark furnishings to match, and a small window, overlooking other roofs & properties, it felt rather like a prison cell might feel; claustrophobic. Two hard chairs, so there was no comfortable place to sit & watch T.V. in the bedroom. The bath with overhead shower, in the en-suite area was nothing short of absolutely disgusting. Most of the grout between the tiles behind the shower feeder pipe and around the bath, was coverd in black mould, which had been there for a very long time. All around the top edge of the bath adjoining the tiles, and in the corners, was black mould of the same vintage growing in abundance. Where a 2 inch piece of the bath beading was missing, grew the champion of shiny black moulds, which looked a right sticky mess. Clearly, no attempt had ever been made to remove or clean up, this growing fungus.

The extractor fan in the bathroom, looked like some kind of dirty woolen ball attached to the wall, and was packed with filth and fluff. Hadn't been cleaned since goodness knows when.

I was horrified with what I saw.. Is that what the travelling public have to pay £110.00 per night for? I thought not. On my return to the reception I informed the staff very politely, that I was leaving and why. Again, the staff were efficient, and offered me another room, which I declined, and I had my money refunded. Although the staff were efficient, they were not in the least bit perturbed by the situation. They are probably used to it !!

This hotel was a real disappointment. In the reception area, first impressions are good, but the bedroom area was awful.

As an accommodation provider myself, I was horrified to see the dreadful standard of cleanliness in this place, and would never consider staying there. There is absolutely no excuse of any kind for this way below par level of housekeeping. How do they get away with this negligence, and at the price they charge?

The management here want to get a grip, and get their premisis up to an acceptable standard of cleanliness forthwith. It is not difficult to do, but it is essential.

I booked this two weeks in advance with active hotels. Got a perfectly adequate double room for just £40 a night, the week before christmas. Although the room wasn'tnyhing special,at ths price I could not fault it. Breakfast was not included but it was easy to find a close-by cafe to provide this for a few pounds. The hotel very close the centre of perth but in a quiet location.

Perth is so beautiful at all times of year, but the crispness of the air and beauty of the river made this a great place for a weekend.

Free parking, although not many spaces

We had a recently refurbushed suite for 2 nights (with an extra bedroom for our 4 year old which was unexpected, but nice).

Some doors were now sticking due to recent repainting, bathroom had been refreshed, but should maybe have been completely replaced as some of it looked a wee bit old.

Some previous reviews mentioned noisy pipes, I heard no-one elses pipes, but our hot water was always a bit "splutery" for a few seconds.

Food - excellent, we had a deal with the evening meal included, and we were more than impressed with the meals, breakfast was good too.

Staff, very friendly, they all had no problems in conversing with our son who is a chatterbox, and wanted to know all about the watermill wheels used everywhere.

Will definitely be going back there again.

Staff were unhelpful from the beginning. Could not sleep until about 1.00 am when party downstairs finished. When we went to have breakfast and then used public bathroom facilitles in hotel, there was vomit in bathroom. (obviously from the night before)
When we checked out at approx. 10.00am and went to collect our car, more vomit on the hotel outside steps.