Stayed at the Dunalastair Hotel for two nights (B&B only)as a last minute deal via and external website. The location and hotel itself was excellent. Great base for walking, fishing, etc. I was very very disappointed with the service. The attitude of the male on reception was terrible. First, he was very demanding that's we'd have dinner on the first night stating that this was the only place in town (it wasn't). Secondly, there was a case of looking down on us, he brought everyone else's drink from the lounge to the dining area when dinner was served but when it was our turn we had to carry our own. Was it because we got a reduced rate? From that moment on our stay was spoilt !! I could go on but think you've got the message!! I'd recommend staying 5 minutes round the corner at the McDonald's hotel - both the food and service was 100 times better!

The warm welcome promised at this hotel was non existant, probably due to the fact that there just weren't enough staff. All the staff were rushed and harrassed.

We had 2 rooms between the 4 of us, one of them was desparate for a makeover - the mould in the bathroom was revolting.

Evening meals were OK but small, especially for teenagers who'd been climbing mountains all day. The meal was VERY expensive. We heard 2 other groups of guests being told that the nearest restaurant was 15 miles away so they had no choice but to pay. In fact there is a reasonable restaurant across the road.

Breakfast was dire - not enough staff so long waits for cold food and weak tea.

I feel ripped off and won't return - it's a shame because the location is great.

My husband and I were on a walking holiday and had the last night booked at the Dunalastair. What a disappointment! On arrival there was no facility for a late lunch or snack of any kind. The only option for dinner was a very pricey 3 course set menu. After dinner we went to the lounge for a coffee and a wee dram only to be met by the most obnoxious unhelpful staff. It would appear this hotel does not want overseas travellers and think themselves beyond the need to treat clients as guests. If you don’t want snooty, stay well away.

Located on the Square of a small Scottish Village of Kinloch Rannoch, set close by a Loch, this is a very good destination Hotel if you seek the real Scottish experience. Very good Dining Room, comfortable rooms, and very helpful staff. However it is not on a road that leads anywhere other than beside the Loch, but is close to access to major highways so is worth the short trip.