Enjoyable stay in a nice hotel with excellent meal service (both evening and breakfast), with freshly made food and plenty for everyone. The staff were excellent and very friendly and had time to stop and chat with you. The Housekeeper's were always friendly and I stopped once or twice to exchange pleasantries. The single room had a comfy bed, and clean towels with the window overlooking the high-street in the village and fantastic views of the hills. The drinks were rather expensive, but then you are on your holidays and have to treat yourself now and then, with the bar staff being very warm and welcoming. We did not get to meet the chef's who served the meals both morning and evening, but we did leave a tip for the staff at the hotel reception.

Spent a weekend break here. Staff were all very friendly and helpful. Found it to be excellent value for money. Food was excellent, room clean, fluffy towels, nice clean bedding, decent shower, everything as you'd expect. Live entertainment provided in adjoining lounge.

No complaints with this hotel. They are obviously busy refurbishing the hotel - the corridors to the bedrooms still to be done but all this takes time and money.

Just as described by easy breaks - will definitely go back.

Well what can I say.
Rooms. Well they were't great marks on carpet,bathroom tatty.

Food. First night our roll was that hard you could bounce it off the wall. The staff replaced it but it was the same. Food was only average. The worst was to come when the coaches came in the next night. They had four staff looking after them, the rest of us waited 15 mins for our plates to be cleared. We were treated like 2nd class citizens. One old couple were told to walk round the other way cos they weren't with a coach party. This meant them walking back up some steps when they were bad on their feet.
At breakfast we had to wait 20 minutes for a table because of the coach co's taken priority. The last night we ate out we just couldn't face the wait.
Staff. They were friendly and worked hard. The young guy in a suit on front desk needs serious customer service training.He didn't even smile and never explained were anything thing was when we checked in.He was the one also turned the old couple away.
Health and Safety issues
one day they had a conference and had the tea and coffee in the corridor, causing a nightmare for guests to get round. This should not be allowed and if H&S get wind of it you won't be allowed to do it.
Car Park
Not clearly marked you drive round looking were their car park is

As someone in the tourism industry, ditch the coach co's they pay peanuts and your eggs are in one basket. Couples pay more and should not be made to feel inferior.
Improve the quality of the food and tone down the mix of ingredients strange mix of flavours.
Improve 50 of the rooms and get these full at higher prices, with non coach party customers. Far more viable.
Conferences should not interfere with the day to day running of the hotel.

I will be complaining and hopefully Easybreaks will take you off their hotel list.

I would happily pay more for better quality, Loch Fine Hotel is on a par moneywise, but excellent food and nice rooms

We stopped here on our way to a wedding alongwith my mother and parents-in-law who are elderly. We staff were very pleasant and helpfull but our rooms were well below standard. Ours had black mould on the wall behind our bed, a very stained carpet, windows that rattled all night and furniture and bedding that had seen better days. My parents-in laws room had a slopping floor and the carpet on their floor of the building was held together with sticky tape and was so wrinkled it was an accident waiting to happen. My mothers room was also in need of tlc and her bath was dirty. We would not stay here again unless the place has some serious money spent on it.