We stayed at the montenotte for St Paddy's weekend this year. We arrived at 2pm and fair dos our room was not ready, so we asked to leave our bags on a corner subsiquently blocking some fire doors. We asked where we could get lunch and pass the time and were given little advise. Cork is full of life and you couldn't ask for a better place except Dublin but half the price! We wandered back up the hill to the hotel in the rain to check in. The two girls on the desk were obviously new and that was no problem at all but the older lady who was supervising looked as though she had had her fill of training and took it out on us being sharp and offhand.
When we got into the room we were really pleased we had 2 double beds (perfect for girlie weekends), good tv and bathroom and it was very clean. I work for a major Hotel Brand so trust me if there is dirt, I can find it! We went out that night thinking, great we have a real bargain, after popping in to look at the health club facilities.
We got back that night and first discovered why so cheap. The noise outside our room was outragious, we unfortunatley had rooms that everyone else had to walk past. We didn't complain because we thought well its saturday night.
The next night was even worse, we called down to the reception several times but nothing was done and we complained the following morning again but nothing was done, not an explanation or an apology.
The last night was again horrendous with people shouting and screaming in the corridor at their friends. Bare it in mind we had had vertually no sleep for 3 nights so we all were on the edge!! Again Reception did nothing and in the end after hearing one man shout 'Barry are you there Barry' for 20 minutes at 4.00am, I went and got him a spare key myself!
To try and cheer us up we went for breakfast at 9 the next day but wished we hadn't bothered, the only joy was the much older lady who after I was told to wait by the buffet for my eggs by an other member of staff said'What did she tell you that for? Please sit down and I shall bring them to you.' If only all the staff were as attentive as she was maybe the stay would have being worth the sleepless nights!
I would not have posted this comment on but after reading the reviews before I thought we had a safe bet and if the managment had bothered to reply to my comment card I may have posted a good review.







Value
Rooms
Check-in / front desk
Business service (e.g., internet access)



Rooms




