Room was lovely, spacious, clean, warm & well decorated. Staff at reception were efficient and helpful. Swimming pool was nice and clean. Hotel in general was well designed and spotless.
The only thing that was bad was service in the restauarant upstairs above the lobby area. There were about 3 or 4 waiters/waitresses plus a supervisor and none of them seemed to have a clue of good food service. I wouldnt have minded if it was busy but there were only 2 tables in both with 2 couples on them & there wasnt any weddings or functions on either. Whilst waiting for the starters they bought out brown bread and butter, we ate this and ordered more brown bread as our starters seemed to be taking so long- well it took the waitress about 10 mins to get more brown bread!!!The starters then took another 10 mins to come out and there was a gap of 5 mins between them bringing out my starter & my partners which meant he was finished his before mine came out. (seriously bad waitressing) I am really not exaggerating on the times that it took for our food to actually arrive at our table.......After the starters were cleared the main course took approx. another 15 mins to come out, we were still waiting for the bottle of wine we had ordered...no sign of it??
When they bought out the mains there was another gap between my dinner and my partners & the side orders etc, he was half finished his dinner by the time mine arrived. They took ages to clear away our plates, and still there was only 1 other couple in the restaurant? Desserts were same took about 10/15 mins to bring them out even though mine was chocolate mousse-didnt need to be heated or anything, finally we reminded the waiter about the wine we had ordered, he then bought it to us during dessert. The food was just average and the staff were polite but just really badly trained. Breakfast was fine the next morning, no other complaints......
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, pet owners
I selected this hotel as a top choice for:
Shopping, Golf, Spa