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Reviewed 26 November 2014

My infrequent trips to Dublin are made even more enjoyable by staying at The Merrion. A classy classic hotel in the heart of the city, opposite Leinster House, close to St Stephen's Green, Grafton Street etc. Deceptively large, wooden floors, comfortable lounge areas with comfy chairs and sofas where one can enjoy some quiet time, afternoon tea or something a little stronger from the (24 hour) bar. The open fire gives that added bit of warm and comfort - especially when enjoying a cocktail - test the barman's knowledge - its extensive! Good size bedrooms with all the expected features, clean and comfortable. Breakfast in the basement restaurant has the full range available with polite attentive staff...although I was surprised, after being asked if I would like brown toast, to be served white! Small matter. Concierge and doormen are very helpful and will always find a taxi for you. Final vote of thanks to the IT gentleman who came to my room and connected me to the wifi when my laptop was doing its best to tell me it didn't exist - well done that man!! To quote Mr. Schwarzenegger - I'll be back.

Date of stay: November 2014
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank Roger C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manager_PMacCann, General Manager at The Merrion Hotel, responded to this reviewResponded 1 December 2014

Dear Guest,

Many thanks for the lovely review posted recently and for taking the time to share your experience with us.

We really do appreciate you taking the time and trouble to post it. I was delighted to read how much you enjoyed your stay and I hope it is not too long before we have the privilege of welcoming you back again soon.

Yours sincerely,

Peter Mac Cann
General Manager

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Reviewed 25 November 2014

I may have been expecting too much but I wasn't as overly impressed as many previous reviewers seemed to have been. On a very positive note, service was extremely polite and helpful. That is a truly top-notch feature of this hotel. I found the rooms though and hotel nice but not spectacular. Location is also quite convenient but also not perfect.....this obviously depends on what you are there for and where you're headed. One things which I found quite weak and probably the only reason for four instead of five stars is breakfast. I was very unimpressed with the breakfast and quality of what one receives for the price. It was standard fare and not in any way representative of what I would have expected in this place. Again, I had a great stay and enjoyed my time here but it didn't knock my socks off. Would I come back? Sure, if I'm in the area and want something where I may take my wife. If on business and not spending much time in the room, I would probably go somewhere else. If you are privately travelling as a couple I would recommend it though and the area around the hotel is enjoyable. Nice to be able to get around on foot. Finally, as most hotels have crappy gyms, I won't ding this one on theirs but it's very small, not very modern and has seen better days. Adding space and modernising would be something I'd greatly appreciate but most people going to this type of hotel probably don't care about.

Date of stay: November 2014
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Joizee_HD
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manager_PMacCann, General Manager at The Merrion Hotel, responded to this reviewResponded 1 December 2014

Dear Guest,

Many thanks for your review posted recently and for taking the time to share your experience with us.

We really do appreciate you taking the time and trouble to post it. I was delighted to read that you enjoyed your overall stay during your recent trip to Dublin. I was however disappointed to read that breakfast did not meet your expectations. I have taken your feedback on board and shared it with the Food and Beverage Manager.

I hope it is not too long before we have the privilege of welcoming you back again.

Yours sincerely,

Peter Mac Cann
General Manager

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Reviewed 23 November 2014 via mobile

Just returned from a great stay in the merrion hotel one that I will never forget staff where great they made my 50th birthday a remerable one will go back thanks merrion hotel loved the door men they where great and thanks to the breakfast staff they made me feel so relaxed great location near bars and restaurants and shops not one to miss

Date of stay: November 2014
Trip type: Travelled as a couple
Thank Ann Marie C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manager_PMacCann, General Manager at The Merrion Hotel, responded to this reviewResponded 1 December 2014

Dear Guest,

Many thanks for the fantastic review posted recently and for taking the time to share your experience with us.

We really do appreciate you taking the time and trouble to post it and I was delighted to read how much you enjoyed all aspects of your stay. I was especially pleased to hear that we able to make your birthday a memorable one and that the Cellar Restaurant made you feel so welcome.

I hope it is not too long before we have the privilege and the pleasure of welcoming you back again.

Thank you again for your encouraging words.

Yours sincerely,

Peter Mac Cann
General Manager

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Reviewed 21 November 2014

Just returned from a 4 day stay in the Merrion Dublin and we had an amazing experience. We were celebrating a 50th birthday and the hotel kindly upgraded us to an amazing suite and provided complimnetary champagne on arrival. The service here is second to none, from breakfast to the superb afternoon tea the staff were impressive throughout. The Merrion is well within walking distance to graften street shopping and numerous excellent bars and restaraunts and you will do well to find a better hotel in dublin. A particular mention must go to the lovely staff: anna on reception, agnes in the spa and patrick and david as friendly faces on arrival who ensured we were treated like family thoroughout. A fantastic hotel which i will certainly visit again in the near future.

Room tip: ask for a room overlooking the beautiful garden
Date of stay: November 2014
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
3  Thank rattler8970
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manager_PMacCann, General Manager at The Merrion Hotel, responded to this reviewResponded 1 December 2014

Dear Guest,

Many thanks for the lovely review posted recently and for taking the time to share your experience with us.

We really do appreciate you taking the time and trouble to post it. I was delighted to read how much you enjoyed your stay and that you choose the Merrion to make such a momentous occasion. I have passed on your comments to Anna, Patrick, Agnus and David, who join me in thanking you for lovely review.

I hope it is not too long before we have the privilege of welcoming you back again soon.

Yours sincerely,

Peter Mac Cann
General Manager

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Reviewed 21 November 2014

The hotel is very nice but a bit tired. It's nice if you like old fashioned. We had room 207 which was nice and large but the pillows were very soft. Toiletries and towels were lovely and we had a lovely garden view. The bar was great and the breakfasts were lovely. The staff were very helpful, there was a slip up with someone else's bags ending up in our room, but all sorted out quite quickly.

Room tip: I would recommend room 207, large, quiet.
Date of stay: October 2014
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Larkhall
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manager_PMacCann, General Manager at The Merrion Hotel, responded to this reviewResponded 1 December 2014

Dear Guest,

Many thanks for the lovely review posted recently following your recent stay with us.

We really do appreciate you taking the time and trouble to post it and I was delighted you enjoyed your stay. I was disappointed to read that there was a mix up with your bags being delivered to the wrong room, however I was please to read that it was quickly resolved.

I hope it is not too long before we have the pleasure of welcoming you back again.

Yours sincerely,

Peter Mac Cann
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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