Well, having worked in a hotel before I expected much more than what I got, check-in was quick and efficient which was fine, got into our 'superior room' to find someone had clearly punched the wall and it had been plastered over the painted a different colour to the rest of the wall, we also found tears in the linen which were changed quickly which was good. Bar was supposedly manned 24/7 but on quite a few occasions we were left waiting for ten minutes or more. My niece was left waiting whilst older adults were served even after coming to the bar after her. At 10.30pm my niece went upstairs to have a shower and go to bed, she then called her mum up saying the water wouldn't drain away, my sister-in-law rang down and was told to come down to Reception, where she was handed a plunger and told to plunge it herself, I find this totally unacceptable, as did my mother-in-law who went back down to Reception, the night staff who had just come on shift had to plunge it. The night member kept repeating the fifteen minute promise, but the fifteen minutes didn't start from his plunging. The next morning we had breakfast, we were asked what room number we were in and how we would like to pay, we paid and sat down, then everytime any member of our party got up we were asked what room number and how would we like to pay, this grew tiresome and stopped us enjoying our breakfast. My mother-in-law's hairdryer was broken, and she was supplied with a new one but still, not what you expect to find in a 'superior room'. We complained on the last day about the shower incident and the Duty Manager was sympathetic and apologised but still we had to ask for our money back rather than it being offered. The housekeeping staff were friendly towards us, which was good, but considering we had young children in our party the fact that they left their chemicals unmanned in the hallways was a massive health and safety risk as well as just being bad practise. On the whole i found this trip alot of hassle, when all I wanted to do was enjoy's my partner's cousin's wedding.
- Also Known As:
- Accor Dublin West
- Official Description (provided by the hotel):
- Ibis Dublin is located at the Red Cow Junction 9, M50/N7, off Naas Road, on Monastery Road in Clondalkin.GPS LOCATION: N53DEGREE 19.090' W006DEGREE 22.295'Dublin Intl. airport T1-T2 is 15 km from the hotel. "Dublin Coach" operates outside the hotel and is a 20 minute trip from Ibis to the Airport (24/7, € 5,00 per person each way). Luas Tram Station is a 7 minute walk from the hotel. Dublin City Centre is 20 minutes by Tram. The hotel has 150 bedrooms with FREE WIFI, Satellite TV, and free guest car park. The Restaurant serves until 10pm. Snack 24/7. There is a Residents Bar. ... more less
- Reservation Options:
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