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Reviewed 23 November 2014

Stayed in the Trinity City Hotel the weekend of the 20th November. I was attending a conference at Trinity College Dublin and the hotel was a perfect base, being opposite the college campus in the heart of Dublin city.

I was very impressed with the kind, courteous and warm staff at the Trinity City Hotel. Check in was very pleasant, the concierge was friendly and when I asked reception to hold my bags for me after check out, they were very obliging. Top marks.

The rooms in the hotel are average, comfortable and would suit those who plan on spending time in the city exploring. Tea and coffee provided and good showers in the ensuite. I did experience some noise from the hotel corridors during the night (Friday in Dublin, noise to be expected!) and also felt my room was a little chilly as there was no in-room heating. That said, these negative aspects would not deter me from staying at the Trinity City Hotel again.

Breakfast was buffet-style and again, staff were exemplary. The breakfast foods were plentiful with cereals, cold meats and cheeses, yoghurts, breads and cooked breakfast options. The dining room was clean and warm. A very enjoyable breakfast experience.

Overall, the Trinity City Hotel is at least on par with any of the Jurys chain hotels in Dublin city. The staff make this hotel a place I would be happy to return to!

Room tip: Try to avoid a front street-facing room.
Date of stay: November 2014
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank maeveobrien
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TrinityCityHotel, Deputy General manager at The Trinity City Hotel, responded to this reviewResponded 26 November 2014

Dear maeveobrien,

Many thanks for the lovely review posted recently and for taking the time to share your experience with us.

We really do appreciate it and trouble to post it. I was delighted to read how much you enjoyed your stay so much and in particular our breakfast. In relation to the heating in our bedrooms, we do have heating in all our bedrooms but unusual that it didn't work for you.

I hope it is not too long before we have the privilege of welcoming you back again soon.

Yours sincerely,
Keith Boyle
Deputy General Manager

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Reviewed 22 November 2014

Yet another stay at the Trinity and still can not fault the service, cleanliness or food and tthis time was lucky to have one of the few rooms with a balcony.

In all the years I have stayed here it was the first time that I have seen children and the stay was marred by breakfast baby hell on the final day. When I entered the bar area I was deafened by peircing screams from a baby whose parents preferred to ignore its distress while they took photographs and blocked the stairs by the piano with the pram. Fortunately they left but there was more screaming the in restaurant from another baby whose parents left the pram obstructing the breakfast bar. Hardly the best environment to read though notes in preparation for a business meeting.

Children represent a tiny percentage of the hotel guests but cause immense irritation and disturbance for everyone else. Management should therefore ban children and market the hotel as a the ideal place for a holiday, romantic weekend or for business trips with the guarantee of a pleasant and relaxing environment.

Date of stay: November 2014
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank Goldhawk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TrinityCityHotel, Deputy General manager at The Trinity City Hotel, responded to this reviewResponded 26 November 2014

Hi Goldhawk,

Thank you so much for taking the time to post a review following your recent stay with us. . Great to see you loved our balcony rooms. On your next visit we do have quieter areas to do some work out of the way of noise if you wish.

I do hope it is not too long before we have the pleasure of welcoming you back to us for a business trip again.

Regards,
Keith Boyle
Deputy General Manager

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Reviewed 21 November 2014 via mobile

Stayed here during August with our 2 young kids. We received absolutely excellent service from Daria at reception who sorted out an issue with our room due to the booking being made through a third party travel website. She was awesome and could not do enough for us.
Apart from this, the hotel is in a great location and is clean with lovely decor. Breakfast has plenty to choose from and is of good quality.
Would recommend and will use again for future trips to Dublin.

Date of stay: August 2014
Thank Hob-nob-lfc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TrinityCityHotel, Deputy General manager at The Trinity City Hotel, responded to this reviewResponded 26 November 2014

Hi Hob-nob-lfc,

Thank you so much for taking the time to post a review following your recent stay with us and glad you thoroughly enjoyed your stay with us.

I have already passed on your kind words to the team especially Daria and they join me in thanking you. I hope it is not too long before we have you the pleasure of welcoming you back again to us in Ireland.

Thank you again for your kind words.

Regards,
Keith Boyle
Deputy General Manager

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Reviewed 21 November 2014 via mobile

Just returned from a 2 night stay with my boyfriend and we had a lovely time. Found the room we were in first a bit small so rang to see could we change it. The lovely girl who was front desk manager and DM for the evening rang me back up and gave us a comp upgrade. The new room was absolutely lovely we couldnt have asked for a nicer room we especially loved the jacuzzi bathtub. The hotel is in such a great location we walked everywhere for the 2 days. We got the pizza after 10 and it was nice other than that the only food we had was a bowl of soup which we found quite bland but the brown bread (with nuts in) was lovely. I also asked for a sandwich but was told the chefs were in a meeting and speciality food (a ham and mozzarella cheese toastie) was not available. I found this very strange at 12.30 in the day but that was the only issue we really had! Other than that we had a lovely stay and would probably go back!

Date of stay: November 2014
Trip type: Travelled as a couple
Thank Mary O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TrinityCityHotel, Deputy General manager at The Trinity City Hotel, responded to this reviewResponded 26 November 2014

Dear Mary O,

Thank you for the review following your recent stay with us.

We really do appreciate you taking the time and trouble to post it. I have shared your comments with our Kitchen team and please accept my apologies for the inconvenience caused during your stay. However, I was delighted to read how much you enjoyed all other aspects of your stay.

I hope we have the opportunity and the privilege of welcoming you and your boyfriend back to stay with us again.

Yours sincerely,
Keith Boyle
Deputy General Manager

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Reviewed 19 November 2014 via mobile

2 nights this weekend decor really nice staff friendly and helpful. The room was very clean.bar staff could be a bit more attentive , but just a small moan otherwise very happy.The Sunday breakfast wast good choice. Not to far to walk into Temple Bar.fire station not a problem, will be back next year .

Date of stay: November 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank itulls
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TrinityCityHotel, Deputy General manager at The Trinity City Hotel, responded to this reviewResponded 26 November 2014

Hi itulls,

Thank you so much for taking the time to post a review following your recent stay with us.

I have already passed on your kind words to the team and they join me in thanking you but i will mention your comments to the bar team. I hope it is not too long before we have the pleasure of welcoming you back again to us in Dublin.

Thank you again for your kind words.

Regards,
Keith Boyle
Deputy General Manager

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