Great experience overall!!!
The location was perfect and the staff were incredible to us. They really made you feel welcomed and went out of their way for you. The hotel and guestrooms are a bit small but still very manageable, plus you find that at most city hotels especially in European countries. I was so pleased I wrote a letter to the hotel upon my return praising the treatment we received while in the hotel. I would without question stay here again the next time I travel to Dublin as well as highly recommend it to friends, family or anyone!

We spent three nights at the Westin Dublin 6/11-6/15. We booked a jr. suite at the rate of $400 Euro plus tax per night. The hotel is located near sites, shopping and the tram. The location was perfect for our quick trip.

Unfortunately, the location isn't enough for us to return. Service was slow to poor (room rate included bed and breakfast), rooms were tired and dirty. The furniture was filthy...the table still had drink rings from previous guests. The carpet hasn't been deep cleaned in years.

The coveted atrium view was dark and claustrophobic. The bedroom had no windows.

The bathroom was spacious with a soaking tub, stand alone marble shower and one sink however no outlet for a hair dryer so we had to use the small desk in the living area. There was a large closet and safe that easily fit two laptops and other personal items. The in room glassware had lipstick from previous guests and was downright unsanitary.

On our first morning, we attempted to order breakfast and were told only one breakfast was allowed for two people. It took three calls from management to resolve the issue. Breakfast arrived almost an hour and half later and was missing various items such as juice, toast and had the most horrible smoked fish I have ever seen or smelled. Breakfast on the following mornings was slightly better but still had one or two items missing. On both evenings we ordered late room service only to be told the kitchen was closed (before the cut off time noted in the in room dining literature).

Service at the Mint bar was terrible....there was a complete lack of customer service. On both occasions, we waited more than 30 minutes to be acknowledged and another 30 minutes for drinks to arrive.

We find it hard to believe that this is one of the best in Dublin. It is certainly not 4 or 5 star rather a standard 3 star Westin with 4/5 star prices. Starwood management needs to review this property and bring service and amenities up to that of other Westin properties worldwide.

If we return, we will choose another hotel.

This was a bargain break for us through a Lastminute 'Secret' Hotel deal. Through the write up of the hotel it wasn't difficult to work out that it must be the Westin....

The first room allocated to us was on the top floor and was looking a little shabby, the bathroom in particular was disappointing. The receptionist couldn't have been nicer about our request to move. The next room was much better with a great bathroom - also Moulton Brown shower gel, shampoo etc rather than the Westin own make in the first room. So well worth moving rooms.

The location was great, close enough to all the sights we wanted to see, with the bars and restaurants of Temple Bar just a minute away.

We would definately stay here if we were visting Dublin again.

One comment I would make is Dublin is much nicer outside of Friday/Saturday nights when it is over run with stag and hen parties. The sight of group after group of girls (most old enough to know better!!!) in pink cowboy hats and 'hen' t shirts just became depressing - the Wednesday and Thursday nights were still really busy but without these large groups a much nicer experience.

hotel location is excellant, was a bit disapointed with the rooms not great very small and simply furnished. we were at the bruce concert and went bact to the mint bar which is below street level service wasnt great!!