Room: large and comfortable, as was to be expected. Climate control very good. Internet not free as normal with larger hotels (it should be free.) Bed small but comfortable. Considering the size of the rooms, it was surprising to find twin beds instead of two double or queen size beds. Bathroom spacious and modern. Needed more drawer space to put away clothing. Overall a great room.
Restaurant. You are a bit of their prisoner for food if you are on foot. The main restaurant is a modern oriental place that is great for adults, but having too many surprises for children. They would have to be adventurous to survive there. Bar food average and predictably typical, but in a very crowded atmosphere (and only available to children until 20:00). The one time we ate in the bar, the table service was terrible. The waitress spent 15 minutes chatting with another table after we placed out order. I had to approach the bar man and ask what I had to do to get a drink and food. I made a "mini-scene" and it was resolved immediately, but no apologies. The waitress only tried to justify why I had to wait. In fairness, it appeared to be an isolated case. The bar food? Overpriced and plain. There is an outside oriental restaurant near the "Old Airport Road" – the Mandalay. Looked great for me, but I didn't think the children would like it. The only other alternative was "Little Venice" on Old Airport Road. We ate there, but it was more fuel more than food.
The hotel is very near the airport with a shuttle every 30 minutes (except once an hour during parts of the afternoon). It worked well. We took taxis to and from the city centre. About 15-20 euros each way. Lots of congestion and traffic.
The things I didn't like:
1. The hotel seems to cater more to groups rather than individuals. Yes, they were responsive to some problems we had, but were overwhelmed at times by large groups moving through the day as a unit. It could be very loud at times as well as difficult to have access to the bar.
2. No place to leave your car when you arrived.
3. The telephone system wasn't working well and received four calls intended for another room one morning – including two wake-up calls before 7:00am. Finally I took the handset off the hook and put it under a pillow. After mentioning it in reception, they removed one of the phones and it seemed to work after that. The staff was very apologetic about it and apologized profusely (unlike the waitress who was happier justifying why the service was bad).
All-in-all, a very comfortable place near the airport. I'd go again.







Value
Cleanliness
Check-in / front desk






