It has been years since the last time i was impressed by a hotel but the CASTLETROY is absolutely briliant
+ great facility
+nice rooms
+orange juise and water offered
+wonderful swimming pool and gym open from 0700 until late
+ FREE wireless Internet throughout the hotel
+lots of little surprises such as welcome drink on arrival, a nice invitation to have a hot chocolate and home made chocolate cookies (you know that you should nt do it but indulge yourself said the paper)
+printed welcome paper with weather and suggestions for the evening
+all that personalised and addressed by name
+close to the University
+plenty of parking space
+ accessible hotel for wheelchair users
Some minor challenges :
- internet was playing up
- no safety box in rooms
- a bit out of town
But what made the difference is the staff. Kostas the Greek Receptionist was exceptional throughout the stay and then he did something that has never happend to me before in a hotel. Passed by the bar, saw us having a pint of Guinness and send us another one which he paid out of his pocket!!!!! This has never happened to me ever before. A member of staff buying me a drink - and literally buying a drink. All staff was exceptional, Martin in the bar and all the people i met. Well done CastleTroy - look forward to return








Value
Value




