This hotel is definitely not a 4 star property. Rooms are a fine size but the decor is badly dated. There was also a strange lingering smell in the room I had. The bathtub had a crack and the grouting around the bath badly needed attention.
The hotel food is of a poor quality and the bar food is to be avoided at all costs. Just how this property has a four star rating is beyond me.

One expects a little pampering in a 4* hotel. Not available here. Front receptionists were businesslike but lacked welcoming warmth. It was difficult to make one's needs understood in the dining room at breakfast. Attended a conference at the hotel and the service at the conference dinner was slow. Strangely, the bedroom had been serviced by 9.50 a.m. when I returned from breakfast, although my personal belongings were still there awaiting packing. Found that intrusive. The room itself was very nice and comfortable with good amenities.

Very basic, staff was nice but not enough at the front desk. The hotel has a bar attached to it that is decent but overpriced on the food.

My husband and I stayed here for 1 night in August on our way to Cork!
The hotel looks awful from the outside - it fronts a busy road and at the back overlooks a housing estate.
The first thing we noticed was all the broken windscreen glass on the ground in the carpark.Not a good impression.

We had a room overlooking the housing estate at the back of the hotel- not a very nice view.

The room was a bit past its sell by date and quite basic.

We asked at reception where would be nice to eat at in the city.
We were told the name of a bar but when the taxi dropped us there it was in an awful area so we went somewhere else.

The breakfast at the hotel was ok but we were so glad to be leaving we didn't linger over it!

To be honest we didn't like Limerick much either - my husband was nearly run over on a crossing by a dizzy female!
The staff in the Tourist advice centre were less than helpful and we got the impression they couldn't have cared less. they didn't even have a map to give us !

This hotel in no way comes up to its star rating