My boyfriend and I stayed here on the May bank holiday weekend. We had previously stayed in the Quality Hotels in Killarney and really liked it.
Had heard somethings about the location both on here and from people at work.
Arrived at the hotel around 3pm and went to check in. The lobby was really busy and there seemed to be alot of youth club and basketballs clubs staying there and there was a lot of noise in the lobby.
The girl on reception told us our room was not ready yet and explained we could wait in the bar or in the leisure centre, we decided to go to the Crescent shopping centre which is about a 5-10 min drive away. We spent about on hour there and came back to the hotel where our room was now ready and we checked in.
The room was lovely and clean. We then went to leisure centre.Which again is really nice. everything was clean had no complaints. We went back to the room and relaxed for a while. rang the restaurant about 6 to see if we could get a reservation for dinner but earliest reservation was 9.15 so we decided to get something in the bar. We went down to the bar which again was really busy and noisey. My boyfriend went to the bar to get a menu and the barman took about 5 mns to find one!!!!We went to order and the waitress told us it would be at least 30 mn wait for food!!!!!We got a few drinks and waited.
I accidently knocked over my drink and broke the glass. We went up to the bar to hand up the broken glass and ask for someone to clean it up as I had spilt it on the floor but could not get anyones attention,I found napkins myself and cleaned the table.
Our meals arrived and it was very nice. I had the burger and boyfriend had the steak but was hard to enjoy it with the crown and noise around.
We had a few more drinks and had an early night. Had breakfast the next morning which was self service and it was ok. We checked out with no problems.
Don't think I would go back. I found the staff in the bar very unhelpful and slow. Reception staff ok and rooms very nice. Nice hotel pity about the location.








Value
Rooms
Check-in / front desk




