We booked this hotel for a weekend getaway to celebrate our anniversary. We we sorely disappointed with the hotel and left after one night. We upgraded to an executive room based on the hotel's description, which read: "Sleek, contemporary lines combined with fresh décor, crisp white duvets and plush interiors provide a haven of quiet relaxation. Many of these rooms have extra features such as DVD players, flat screen TV's and panoramic views of Benbulben and Sligo Bay. Additional amenities in your room including the following, bathrobe, slippers, fruit, water, daily newspaper, complimentary WiFi, luxurious toiletries." This is word for word from their booking page. There was NOTHING near any of this! The panoramic view was of a tennis court. There were no robes, slippers, fruit or water when we arrived. The luxurious toiletries were generic hotel brand. The room was plain and and far from "sleek". When we complained, they said they couldn't move us. It took well over an hour to get the amenities that were promised to be sent to the room. The manager tried to make things better for us by sending some wine and champagne to the room, but by that time we were really fed up with the entire situation. We were given a reduced rate for the night we stayed, but even at 75 euros, it was still a ripoff.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Older Travellers
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, tourists
I selected this hotel as a top choice for:
Other
Management Response
NorahB, Sales and Marketing Manager
(Management representative)
14 Apr 2008
thank you for taking the time to forward your feedback following your recent visit to the Sligo Park. I apologise for the fact that the placing of the superior amenities in your room in advance of your arrival was overlooked. This was an error on our part. We tried to make good this error with some complimentary champagne which we hope you enjoyed.
Your room had the benefit of the tennis court in the foreground , unfortunately the spectacular views of Ben Bulben were marred by cloud on the day of your visit. This is a shame because the views from the rooms are striking.
Thank you again for choosing the Sligo Park Hotel.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC