“Okay hotel... but going downhill over time”
I have stayed at this hotel several times (with having family living in a village 2 miles down the road), both with my partner in a double room and also with our daughter in a 'family' room. We have taken advantage of a benefit of being a 'First Directory' customer and get to book the rooms at half price (£30 per room per night). Maybe thats why the rooms and the service and progressively getting worse.
The first couple of stays we have had here - in 2004 - we had bright cheery very spacious non smoking family rooms, with excellent showers. But the latest two resevations we have been placed in much smaller rooms, with furniture removed in order to fit in the temporary bed for our daughter. Worse still, the rooms had a funny smell, like they were used for smokers previously - the bedding smelt of it, the beds smelt of it. Just a stale and musty smell, and the airconditioning was noisy and ineffective (and indeed pumped more odours into the room). Whether this has anything to do with the fact the night staff stand at the end of the non smoking corridor and smoke is beyond me, but it has not been pleasant on either stay. The service is a bit haphazard. The first night we checked in in December we had to wait in reception for 10 minutes until the night receptionist (or whatever he is) came back from his break. Although he was very good the following night in getting extra pillows and balnkets - from the room next door.
As far as food goes - we normally eat with family at their house, or get a take out (as a treat). Breakfasting though we do take advantage of the service station facilities and eat at the french breakfast place. They do an excellent continental breakfast of croissant, french bread, jams, coffe and orange juice for £4, or a full breakfast for £7 and we have often spent an hour or more lingering over the papers.....
Overall, the hotel is great value for the money we pay, but the rooms, and the service is getting to such a low we are thinking of paying more and staying a little further away, closer to Peterborough, than stay here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC