Hotel is very shabby and run down. I am a member of the Hotel Groups Leisure club and have stayed at several of the groups hotels and this is in a worse condition than any of the others I have stayed in (although the Ship in Brighton runs it close)
Positives first. Food in the restaurant is of good standard in the evening and the service is very efficient although there is no atmosphere due to the lighting and size. Breakfast is standard breakfast you would find in any hotel, service again very good.
Staff - In the main the staff are excellent and in part make up for the poor quality of the hotel.
Rooms - The unfurbished rooms are similar to a Blackpool B&B, shabby and cheap. We had to insist on a refurbished room after being offered three old rooms. Location- Very handy for the center of Harrogate and parking very good at £3 per night.
Overall the hotel lets the staff down rather than the other way round. Unless you are guaranteed one of the refurbished rooms just don't bother, pick another hotel and save the money. .

We came back from the Majestic today after our 2 night stay.

I have to say i was very apprehensive as if you see my other reviews on there other hotels they are not fantastic.

However this was a complementary stay we received as we had received such poor service at one of the other hotels, i must admit i was taken back by this hotel.

Upon arrival - i must admit it looks dated and in need of some TLC but inside its very clean and in good condition considering how old the hotel is and they are currently refurbishing it!

we were lucky to get in room 240 a suite - which i must admit is absolutely gorgeous - a massive bedroom and a lounge with a 2 sofas and basically just massive - so relaxing it did not feel like being in a hotel, we were very reluctant to leave!

The breakfast and evening meals were very nice - the menu at night does change each evening - the staff are very attentive.

The Orchard Rooms - treatment area looks very nice - we did not use the facilities.
We also used the Regency Bar which is very nice and relaxing - a bit pricey - especially when you compare it to the Witherspoons Pub just up the road in the town - if you know of the Witherspoons chain im sure you'll agree they are cheap, and infact is nice inside - even with an outside seating area at the back of the pub - great when the suns out!

The centre of Harrogate is within walking distance, a bit of hill to get up but generally a very Nice town with the famous Bettys tea rooms - a very very busy place!!

we also ventered out to the city of York - about 19 miles away - use the Park and ride service £2pp return for the bus and free parking - as you cannot park or drive in the city - its absolutely great - a really nice city!!

If you are there longer there are lots of other great places to get to that unfortunetly we did not have time for but Leeds is about 18 miles away and there is also a Shopping outlet not far!

Overall we were so relaxed and very reluctant to leave!!!

Arrived at hotel looks very grand until you step inside. Massive hotel, large rooms but tiny lifts. We were on fourth floor and had a few corridors to get to room. Room large but a bit unclean and desperately needing decorated. Very expensive for what you get. One thing is that the staff were lovely and I could imagine the cost of doing up the whole hotel would be staggering shame really as if it was looked after it would be stunning.

Myself and my boyfriend stayed at the Barcelo in April for 2 nights just for a short break. I thoroughly enjoyed my stay at this hotel. Whilst I agree that some areas could do with a little bit of a tidy up I think it adds to the overall character of the building.

Every member of staff we spoke to were helpful and friendly. The evening meals were absolutely fantastic and bar is lovely and relaxing area to go after eating, though the prices are very expensive.

They also have "The Orchid Rooms" downstairs which is the health spa and myself and my partner had treatments there which were fantastic and the perfect way to end our break. The staff again were friendly and helpful.

I would definately stay at this hotel again in the future and would certainly recommend it to people going to harrogate.