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The Sportsman's Arms Hotel: Traveller Reviews

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Average price*: £37 (year-round)

TripAdvisor Traveller Reviews

Reviews of The Sportsman's Arms Hotel

( 1-5 of 6 )
“Staff need customer service training”

The Sportsman's Arms Hotel

7 Aug 2007
2/2 found this review helpful

I recently stayed at this picture-perfect hotel after attending a wedding in the grounds. Both the food at the wedding and the breakfast the next morning were delicious and the staff serving at the wedding were lovely. The views were perfect and it looked like an idyllic country hotel.

Ray, the owner, was pleasant and helpful. However, my stay at the hotel was marred by the rudeness of the staff serving in the main bar of the hotel and those serving breakfast in the restaurant the next day. Nobody smiled and they insulted a number of guests who had attended the wedding with their sarcastic comments. After the wedding, when one woman politely asked if they had the number of a local taxi firm, the bar staff, who were not inundated with customers at that point, said: "That's really not my priority right now."

At breakfast the next morning, we were told they were only serving a full English Breakfast - there was no choice. When the waitress took our order I asked for mine without the meat, as I'm a vegetarian, only to be told that I could "pick it off my plate" when it arrived. When I asked if they could just leave the meat off the plate in the first place, the waitress gave a huge sigh and stomped off to the kitchen. I've never seen anything like it.

The room was clean and nice with a decent-sized bathroom, but not worth the £110 we paid for the night. Apart from the Molton Brown products in the bathroom there was nothing to really separate the room from those in cheaper hotels I've stayed in. With a bit of customer service training for some of the staff and slightly lower prices this could be an amazing hotel but I left feeling disappointed.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jjgirl79's Summary
Date of Stay: August 2007
Travelled with: Spouse / significant other
Visit was for: Other
Age group: 25-34
Member since: 07 August 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, tourists
I do not recommend this hotel for:
Great pool scene
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“Perfect Hotel in a Perfect Setting”

The Sportsman's Arms Hotel

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5 of 5 stars
Winchester
7 Aug 2007
1/1 found this review helpful

Stayed for 2 nights in August 2007. Fantastic hotel - absolutely beautiful location. The staff are very friendly indeed, nothing is too much trouble. The rooms are elegant & large and in a very nice condition. The food is lovely & the dining room is very tastefully done out. I simply cannot recommend this hotel highly enough. The beautiful village of Pateley Bridge is only 3 minutes away, with Harrogate, Ripon or York within easy travelling distance.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TimTM's Summary
Date of Stay: August 2007
Member since: 07 August 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
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“Excellent countryside stay”

The Sportsman's Arms Hotel

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5 of 5 stars
London, United Kingdom
11 Apr 2007
4/4 found this review helpful

We have just returned from 5 nights in this lovely old inn, located in beautiful countryside opposite the river Nidd, a perfect setting. We stayed in a comfortable room in the annexe - just across the courtyard from the main building - which had a good bed, a spacious bathroom with Molton Brown products and wonderful views across the fields.
The service is excellent here under the competent and attentive guidance of Billy (Billal?), the manager, who caters for your every need and runs a tight ship. Staff are well trained, courteous and capable and if anything does go wrong it is corrected immediately. Dinners are served either in the formal restaurant or in the bar and the cooking is excellent. Portions are huge and there's a wide choice of fish as well as game and meat on the menu so we were able to find something different to enjoy every evening. Breakfasts are served from 9 to 9.30 which is far too late for us since we want to be out enjoying the countryside as soon as we can, but they were happy to serve us at 8.30. Interestingly they have not adopted the buffet arrangement at breakfast, which many hotels now do. Instead everything is selected from a menu and brought to your table, which is a much pleasanter way to start the day.
The hotel owner is knowledgeable about the area and very friendly. We have no car, and he kindly offered to drive us to the start of walks if we needed a lift. Overall we had a wonderful holiday and would recommend this to anyone who enjoys Yorkshire scenery and hearty dinners!

  • This TripAdvisor Member:
    • Liked — Food and location
    • Disliked — Rather poor reception
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeenWalker's Summary
Date of Stay: April 2007
Travelled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: 08 October 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, pet owners, tourists
I do not recommend this hotel for:
Girlfriend getaway, Great pool scene
I selected this hotel as a top choice for:
Outdoor / Adventure, Great food / Wine
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“picture perfect england”

The Sportsman's Arms Hotel

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5 of 5 stars
west palm beach florida
6 Jun 2006
6/6 found this review helpful

We stayed at the Sportsman's Arms the last week of May, '06. It was a lovely small hotel in a picture perfect English Dales setting. Bluebells, rhododendrums, and all types of wild flowers were along the walking paths, which were right outside the door. It's a great place for walkers, and a nice base to visit Fountains Abbey and the North Yorkshire Dales National Park. The restaurant was good, but we loved the pub, which is famous for its "real ale." It was always full, with the most friendly people. If you are looking for a place off the beaten path - you have to be into the outdoors to vist here - but that also has pretty rooms, comfortable beds, friendly people, good food, and a nice wine list, this is the place for you.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
This TripAdvisor Member's Summary
Date of Stay: May 2006
Member since: 06 June 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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“fantastic”

The Sportsman's Arms Hotel

9 Aug 2005
8/8 found this review helpful

Fantastic food.
The rooms were exellent and good value.

The staff were all friendly and Ray Carter the owner made us feel so much at home we didi not want to leave.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
This TripAdvisor Member's Summary
Date of Stay: August 2005
Member since: 21 February 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, Older Travellers, tourists
I do not recommend this hotel for:
Girlfriend getaway, Great pool scene
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Reviews of The Sportsman's Arms Hotel

( 1-5 of 6 )
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The Sportsman's Arms Hotel Address

Wath-in-Nidderdale | Pateley Bridge, Harrogate HG3 5PP, England