Travelling with partner and 18 month baby, we stayed over recently on a Saturday night. Our overall impressions of the staff and the hotel facilities were positive. Staff were quick to check us in and the room was spacious and clean. When we requested hypo-allergenic pillows they arrived promptly.

We also made use of the pool and gym facilities which were well above average for the class of hotel.

There is a choice of two restaurants in the hotel, we opted for the Italian, which had a bit more atmosphere than the more austere brasserie. Food was OK, staff were stretched but still managed to get food to the table in good time and stayed in good humour.

All in all at a rate of £80 (bedroom only) for the night, we left feeling we'd had a value for money experience.

Every so often it's nice to get away from it all and take a weekend break. We decided to stay here after surfing various websites. It was very easy to find, provided with good instructions from website. We approached the check in desk where the receptionist glanced up at us and offered no greeting, eventually we were booked in to our 'superior double' room, but we had to ask too many questions at reception rather than being told about the dinner we had booked or how the health club operates.

We were disappointed with the room it was quite small, although nice decor. It was relatively clean with the exception of the air conditioning grate, the window frame and the drinks tray. Nowadays one expects a kingsize bed so the poor quality double bed was very disappointing, the bedding and pillows should have been thrown away a long time ago. For our comfort a bathrobe had been left in the room - 2 would have been better! The bathroom was very clean and a good size although let down by cheap toilet paper and a shower screen that was totally useless, take a look at the back of the door you can see the damage the water has done.

The health club was very good with a good sized pool.

We dined in the Brasserie although the menu was different to the one that was on display in the foyer. Prior to our food arriving we were asked if we would like a slice of bread, which was cut for us however, it was wafer thin and disintegrated when you tried to spread butter on it. The food quality was good and the right amount.

There was nothing to do after dinner so we drove to town for a few drinks.

To sum up it's the little things that make your break enjoyable and Menzies failed to deliver. Generally the staff were very young and had no idea how to talk to their guests. They have a lot to learn from their rivals such as Hilton Hotels. I would not recommend this hotel there are far better options out there.

I stayed on business for 2 nights in June. I was upgraded to a suite which was superb and very well maintained. Food was good. Plenty of choice for breakfast. Food in bar OK, but took an age to arrive. Staff very hard working, but a little inexperienced.
Overall this is a very good hotel and look forward to staying again in the future

I have had to stay at this hotel many times, over the past 6 months its awful. The service is terrible, the rooms smell (musty) and the staff are very immature and unhelpful. I have had to recommend to business colleagues not to use this hotel. The meals are awful, sent several meals back to the kitchen. I would never stay here again.